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Addition and Subtraction of Polynomials Course $39.00
This course is designed to help Algebra 1 and Algebra 2 students who need to sharpen their skills and serves as a resource that teachers can employ to help struggling students stay up to speed. Professor Terry Caliste helps students understand and compare the properties of classes of functions, including exponential, polynomial, rational, logarithmic, and periodic functions. He begins with simplifying polynomials and then moves on to adding and subtracting polynomials.

Addition and Subtraction of Real Numbers Course $39.00
In this course, students will compare and contrast the properties of numbers and number systems, including rational and real numbers, and understand complex numbers as solutions to quadratic equations that do not have real solutions. An instructor with infectious energy and enthusiasm, Professor Terry Caliste will teach students to understand the meaning and effects of arithmetic operations with fractions, decimals, and integers. Students can actively work out problems to sharpen their own skills with the included worksheets.

Assertiveness Course $99.00
Assertiveness has been a hot topic for more than a decade. And why not? People who master assertiveness skills go farther - faster - in today's competitive business environment because they know how to respond appropriately to workplace challenges. While other training resources on assertiveness concentrate on the "why," this unique training focuses squarely on the "how to." By applying the 12 powerful action steps outlined, you'll discover how to tap into your own abundant supply of assertiveness.

Attitude for Success Course $145.00
Your attitude may be the single greatest contributor - or the biggest obstacle - to your success. Focus on developing and renewing a positive outlook with the Metrotek course, Attitude for Success. Eight attitude adjustment techniques help you to keep your spirits up when faced with challenges and discover ways to simplify your life.

Becoming Successful Problem Solvers Set 1 Course $119.00
In this course, students will learn to analyze problems by identifying relationships, distinguishing relevant from irrelevant information, sequencing and prioritizing information, and observing patterns. At the conclusion of this course, students will be able to indicate the relative advantages of exact and approximate solutions to problems and give answers to a specified degree of accuracy and be able to apply them in other circumstances. Classroom activities and worksheets will involve students in learning about the problem-solving process.

Becoming Successful Problem Solvers Set 2 Course $119.00
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Becoming Successful Problem Solvers Set 3 Course $119.00
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Better Business Writing Course $99.00
Discover the ten key techniques for effective communication that will help you grow more confident in your ability to express yourself clearly. Good business writing is as important as ever. This Metrotek course based on the book Better Business Writing by Susan L. Brock covers critical skills required for you to develop an impressive business writing style. You will recognize and correct problems, avoid redundancies and define your communication goals.

Bullying: You Don't Have To Take It Anymore Course $139.00
Bullying is one of the most underrated yet enduring problems in schools today and is a reality in the lives of all children whether they are bullies, victims or witnesses. Students will quickly grasp what bullying is, when they should seek help, why bullies seek power and the different ways in which bullies attempt to intimidate and abuse their victims. Most importantly, this course discusses various options that can be taken by school officials, teachers, parents, students and bullies themselves, to put an end to this emotionally scarring phenomenon.

California Preventing Sexual Harassment $195.00


Call Center Success Course $145.00
Who speaks for your organization? The CEO? COO? Or is it a Customer Service Representative (CSR) answering the telephone? The Call Center Success program from Metrotek will help new reps increase their success, while sharpening the skills of your call center veterans. Customer Service Representatives will learn the six factors of professionalism, how customers behave, what customers expect and techniques for more effective communication with customers - all while maintaining a positive attitude.

Calming Upset Customers Course $99.00
Learn how to deal effectively with angry customers, clients, or colleagues. This carefully designed approach gives you the ability to work through conflicts and remain calm in the work environment. You'll learn how to distinguish between a disturbed and upset customer and how to collaborate with each toward a positive, win-win outcome.

Conflicts, Communications and Relationships Course $139.00
This course offers students a chance to develop their communication skills in all types of relationships. A series of scenarios describe typical conflicts between friends, siblings, parents and children, and an employee and boss. A leading adolescent psychologist helps students understand the scenarios by showing how maximizing communication, listening, and mediation skills can help to resolve most conflicts. Students take turns figuring out what they would do to enhance the communication and resolve the conflict for each situation.

Connecting with Customers through Customer Service Course $99.00
Do you want to increase customer loyalty? Learn to respond to each customer's needs in ways that both please your customer and build your organization. Discover the right skills, attitude, and policies that win customer loyalty. Experience the universal importance of greeting customers, listening, evaluating customer needs, and responding appropriately. Course Time: 00:23:13

Decimals Course $39.00
Michael Cain, a creative, enthusiastic teacher, will help struggling students catch up and build confidence in their math skills, or give motivated students an extra edge. In this course, the student will begin with place value and progress through converting and comparing decimals and fractions to comparing, ordering, rounding and estimating decimals, and conclude with adding, subtracting, multiplying and dividing decimals. Every detail is covered and included worksheets allow the student to work along with the on-screen tutors to sharpen skills through practice tests.

Diversity Dynamics Course $99.00
Diversity is a key element in any successful workplace. But to be successful, a diverse workforce must learn to work together. This course helps you implement a company-wide diversity training program. At its conclusion, you'll understand how to expose key issues, get your management's buy-in, develop and implement your plan, and more.

Effective Meeting Skills Course $99.00
Use this concise planning guide to help you eliminate time-wasting components and benefit from lean, productive sessions. This interactive Metrotek training course based on the book, Effective Meeting Skills by Marion E. Haynes has an entertaining format that includes exercises and checklists as well as examples and case studies to help you plan, conduct, and improve any meeting, on or offsite. You'll learn how to spot and avoid meeting problems in advance, how to handle conflict and digression and how to improve future meetings through evaluation and feedback.

Emotional Self-Control: Do You Have It? Course $139.00
National studies warn that many of today's teens have failed to develop vital emotional abilities they will need to go through life. Some of these emotional abilities are handling conflict, planning ahead, resisting anxiety and learning to control hot-tempered reactions. Using real life scenarios, this program actually teaches students emotional self-control by showing them four basic ways to evaluate their own feelings and understand when they might be moving in the wrong direction.

Expressing Anger: Healthy vs. Unhealthy Course $139.00
This course helps students identify inappropriate angry behaviors and learn new ways to cope with these strong emotions. Students will observe real teens participating in a workshop led by a clinical psychologist. After these teens act out the different ways we all express anger, students are challenged to identify their own styles of anger expression and are encouraged to examine why they express anger the way they do. Students are encouraged to find new and healthier ways to express their anger.

Fractions Course $39.00
Michael Cain, a creative, enthusiastic teacher, will help students catch up and build confidence in their math skills, or give motivated students an extra edge. By dividing up objects and comparing the parts, students get a hands-on understanding of what a fraction is. This training course shows students how to generate a series of equivalent fractions and use it to compare different fractions and solve other real-world problems. Lively examples present ways of dividing groups of discrete units, volumes, and areas into parts.

Fractions, Decimals and Percents Course $39.00
Number concepts like fractions or percents often act as a barrier for students, keeping them from realizing their full potential in mathematics. This course teaches students to identify and solve word problems with proportions and to develop, analyze, and explain methods for solving problems involving proportions, such as scaling and finding equivalent ratios. Energetic and enthusiastic Professor Terry Caliste gives a clear presentation with comprehensive activities to help motivate students to raise their own expectations for success in math.

Hazardous Materials and Your Rights Course $99.00
Increase your awareness of chemical and other material hazards. Learn correct precautionary techniques and material handling procedures. Understand the importance of using Manufacturer's Safety Data Sheets. Course Time: 00:08:31

Helping Customers through Quality Service Course $129.00
Quality service is the basis of great customer service. In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the extra mile, and customer appreciation. These rules will make work more enjoyable for yourself and more effective for your business. Course Time: 00:14:58

How to De-junk Your Life Course $145.00
Do you feel as if your life is spinning out of control because you're so disorganized? Then this revolutionary training was designed for you! Thanks to the powerful strategies and tons of tips that are offered, you can finally regain control of your space, your time, your paperwork and your priorities - once and for all! You'll learn easy-to-apply techniques for eliminating the "junk" that clutters every area of your life, from the junk on your desk to the junk in your house to the junk on your calendar.

How to Get Things Done Course $145.00
Do you wish you could be more focused on your goals, not distracted by the thousands of interruptions that compete for your time and attention? This dynamic training course can literally add hours to your day with smart tips and stress-erasing strategies. Learn to identify the trouble spots that keep you from achieving your goals. Expert Greg Kirsch will show you how to juggle many projects successfully and meet every deadline. He explains methods that give you confidence in completing projects and follow through on all your promises.

Hurting With Words Course $139.00
This course is designed to raise awareness of a very real, yet often overlooked, form of abuse: emotional violence. Hurtful words include threats, bullying, and intimidation-anything which causes feelings of humiliation, fear, or worthlessness on the part of the victim. You'll examine the causes of many different types of emotional abuse: men to women, husbands to wives, parents to children, adults to children, and group to group. At the conclusion of this course, you'll be aware of many successful methods of dealing with verbally or emotionally abusive people.

La PrevenciĆ³n de Acoso Sexual en el Lugar de Trabajo 2005 $195.00
Sexual harassment hurts productivity, damages morale and costs employers millions of dollars a year! If an employer is aware of sexual harassment in the workplace, the employer becomes liable for the consequences. The Preventing Sexual Harassment in the Workplace course from Metrotek includes interactive real world examples and assessments that demonstrate the law and examine your role, rights and responsibilities in dealing with sexual harassment. Learn how to develop and enforce a clear company policy that is in compliance with the Civil Rights Act of 1964.

La PrevenciĆ³n de Acoso Sexual en el Lugar de Trabajo 2005 - California $195.00
Sexual harassment hurts productivity, damages morale and costs employers millions of dollars a year! If an employer is aware of sexual harassment incidents, the employer becomes liable for the consequences. This Metrotek course includes interactive real world examples and assessments that demonstrate the law and examine your role, rights and responsibilities in dealing with sexual harassment. Learn how to develop and enforce a clear company policy that complies with the Civil Rights Act of 1964 and California Statute AB-1825.

Legal Record Keeping Policies Course $119.00
This fun and engaging program will take you through the complex and often confusing maze of documents and records required by federal law and numerous regulatory agencies. You will learn just what records you should keep, what should be included with them - or not - and how long you should keep them. Doing it wrong is a risk you cannot afford to take.

Managing Change at Work Course $99.00
Become a motivating influence during times of change. This interactive Metrotek course, based on the book Managing Change at Work by Dr. Cynthia D. Scott & Dr. Dennis T. Jaffe, provides the skills managers need for understanding and supporting people through the process of change. Real world examples teach you how to rise to the challenge of mergers, takeovers, and downsizing to build a motivated workforce in any situation.

Men and Women Working Together Course $99.00
The ability of men and women to work together successfully is crucial in any workplace. This course examines how to develop the awareness and skills necessary to resolve conflicts and to meet other challenges that arise, and it provides a set of productive communication tools for everyday use.

Mentoring Course $99.00
Is mentoring right for you? You'll find this interactive training course from Metrotek to be an insightful guide to better mentoring in today's workplace and learn the skills of a competent, inspiring teacher. This course, based on the book Mentoring by Gordon F. Shea, explains the many styles of mentoring, how to understand mentee needs and what types of behaviors to practice and avoid.

Multiplication and Division of Real Numbers Course $39.00
This course is designed for students who need review, or who are just looking for an extra edge in their mathematical studies. Professor Terry Caliste, an instructor known for infectious energy and enthusiasm, takes students step-by-step through recognizing properties of operations and using order of operations. At the conclusion of this course, students will be able to recognize and generate equivalent forms for simple algebraic expressions and solve linear equations.

Negaholics Course $195.00
Do phrases like, "It won't work," "Can't be done," or "It'll never happen!" ring in your ears day after day? Then chances are you're dealing with a Negaholic, an individual addicted to negative thinking and behaviors. When negativity spreads unchecked in the workplace, morale plummets, motivation vanishes, productivity slows and everyone is miserable! This course will give you real-world examples that you can use when you encounter a Negaholic. You'll be absolutely amazed as negative attitudes are transformed into positive behaviors right before your eyes!

No Excuses: Sexual Harassment Course $139.00
This course uses a series of real-life scenarios to demonstrate various kinds of sexual harassment in the school environment. Examples presented range from indirect forms of harassment (such as unwanted propositions, rumor spreading and name calling) to more blatant kinds like physical blocking or touching. Real-life teens describe their experiences with sexual harassment and a Sexual Harassment Officer suggests options and resources students can seek to help them deal with an unwanted situation once it has been identified.

Operations with Positive and Negative Numbers Course $39.00
As part of the Basic Math series, Operations with Positive and Negative Numbers will help students catch up and build confidence in their math skills, or give motivated students an extra edge. In this course, the student will begin with number lines, integers and absolute value then move on to adding, subtracting, multiplying and dividing integers and conclude with order of operations. Every detail is covered and included worksheets allow the student to work along with the on-screen tutors to sharpen skills through practice tests.

Percents Course $39.00
Michael Cain, a creative, enthusiastic teacher, will help students catch up and build confidence in their math skills, or give motivated students an extra edge. In this course, students will begin with converting between decimals and percents and equivalent expressions, move on to expressing ratios as percents, finding the percent or base of a number and conclude with simple interest. Every detail is covered and included worksheets allow the student to work along with the on-screen tutors to sharpen skills through practice tests.

Preventing Sexual Harassment in the Workplace - California Course $195.00
Sexual harassment hurts productivity, damages morale and costs employers millions of dollars a year! If an employer is aware of sexual harassment incidents, the employer becomes liable for the consequences. This Metrotek course includes interactive real world examples and assessments that demonstrate the law and examine your role, rights and responsibilities in dealing with sexual harassment. Learn how to develop and enforce a clear company policy that complies with the Civil Rights Act of 1964 and California Statute AB-1825.

Roots and Radicals Course $39.00
This course is designed to help students sharpen their skills or as a resource that teachers can employ to help struggling students stay up to speed. Energetic and enthusiastic Professor Terry Caliste helps students understand complex numbers, simplify radicals and combine radical expressions. At the conclusion of this course, students will understand and know how to use the inverse relationships of addition and subtraction, multiplication and division, and squaring and finding square roots to simplify computations and solve problems.

Sales Preparedness Course $95.00
In this course you will learn five-step formulas to structure your presentation in a psychological progression that leads to customer commitment. Learn to establish rapport, build credibility, get attention, establish a need and motivate action. At the end of this course you will understand how to build powerful, persuasive psychology into every presentation you make. Course Time: 00:18:36

Sales with Integrity: Creating the Experience Course $99.00
Metrotek's Sales with Integrity course is geared toward sales people of all experience levels who want to be better at what they do. By focusing on the customer's needs and how to understand what those needs might be, Sales with Integrity empowers the salesperson with the ability to perform at a higher level. Communications expert Genie LaBorde and Salesman Michele Floriani guide you through the steps necessary to recognize the modalities through which your clients communicate and teach you the methods to effectively respond in kind. Sales with Integrity isn't just about closing the sale; it moves beyond numbers and cheesy sales tactics into the realms of practical application of sales fundamentals, person-to-person connection, and trust.

Seeing Numbers Course $119.00
Do students really have a clear picture of what a million is? A billion? What about fractions, decimals, and percents? Can students actually picture these concepts in their minds? This course provides unforgettable visual images that establish a context in which students can better explore number sense. Using an investigative reporting format, the student views various areas where numbers are used and number sense is important. Classroom activities and posters extend and reinforce what the course has put in motion.

Smooth Operations: Connecting Fractions Decimals and Percents $119.00
Number concepts like fractions or percents often act as a barrier for students, keeping them from realizing their full potential. This course aims to give students a firm foundation in basic mathematic skills to help them become adept at operations involving fractions, decimals, and percents and to understand the relationship that exists among them. Using graphics, demonstrations, and plain language, this course gives clear illustrations of the meaning behind the different operations involving these numbers.

Solving Equations and Problems Course $39.00
This course is designed to help students who need to sharpen their skills or as a resource that teachers can employ to help struggling students stay up to speed. Energetic and enthusiastic Professor Terry Caliste teaches students step-by-step to first simplify the equation or problem, solve the equation using one step or two, and how to solve equations with a variable on both sides of the equation. At the conclusion of this course, students will be able to write equivalent forms of equations, inequalities, and systems of equations and solve them with fluency.

Stressed Out: Stress Management 101 Course $139.00
This course describes the different forms of stress (acute, episodic and chronic) and explains how important it is for young people to learn effective techniques for coping with stressful situations. Special attention is given to two common complaints among teens: panic attacks and social anxiety. Also highlighted are other types of stress such as test anxiety, parental demands and peer pressure. Young viewers will learn that there are easy and effective means to treat stress symptoms, including relaxation techniques, health, diet and certain medications.

Telephone Collections Course $350.00
The Telephone Collections course teaches the core concepts, skills, and knowledge to effectively increase collection of accounts receivable and, ultimately, affect your bottom line. Experts Carol Tuffahah and Margie Grandinetti take you step by step through the collection process, providing valuable insight to the behavior styles and danger signals you may encounter in the process. At the conclusion of this course, you will be familiar with the communication skills and steps to increase your collection effectiveness.

The Art of Communication Course $145.00
Communication is perhaps the most fundamental business skill of all. The Art of Communication course from Metrotek will bring out the natural communicator in you. Learn to write compelling business documents, deliver show-stopping presentations, and conduct productive meetings. Discover new brainstorming techniques and find ways to turn on your natural creativity.

The Art of Organization Course $145.00
Better organization can help almost all of us in our personal and professional lives. Become an organizational wizard with the Metrotek training course, The Art of Organization. Learn the three R's of organization: Reduce, Refer, and Rearrange. You'll be amazed at how productive you'll be - at home and at work - when you get organized.

The Art of Stress Management Course $145.00
Stress - we all face it, and not just at work! The Art of Stress Management training program from Metrotek teaches important stress management skills and techniques to increase your productivity and maintain a positive attitude. With dozens of handy tips and techniques, The Art of Stress Management will help you better understand yourself and others, and get more out of life and work.

The Business of Listening Course $99.00
Metrotek's The Business of Listening course, based on the book Business of Listening by Diane Bone, will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Becoming an active listener will help your productivity and success by helping you extract important details from every message.

The Cornerstones of Sales and Customer Service Course $145.00
Turn good customer service into increased sales and increased customer satisfaction. This course shows you how to leverage your good customer service to achieve the best possible outcome: customers get more of what they want while your sales go up and your business improves. At the end of this course you will understand how to listen for nonverbal and verbal signals, ask open-ended questions to help you help the shopper, and build multiple item sales. Course Time: 00:15:15

The Power of Telephone Courtesy Course $79.00
Are you confident that your company is projecting the best first impression when answering the phone? Making the wrong impression over the phone can discourage customers. This video shows the right way-and the wrong way-to handle business phones. It's a great tool for teaching your staff how to project a positive view of your organization.

The Rewards of Telephone Courtesy Course $79.00
Excellent telephone skills increase customer satisfaction and assure that you won't miss important business opportunities. Be confident that your company is presenting a professional telephone image. Help your employees develop telephone proficiency and understand the impact telephone courtesy has on both coworkers and customers on the other end of the phone. Course Time: 00:22:21

Variables, Symbols, Expressions and Equations Course $39.00
This course is designed to help students who need to sharpen their skills or as a resource that teachers can employ to help struggling students stay up to speed. Energetic and enthusiastic Professor Terry Caliste teaches students step-by-step to use symbolic algebra to represent situations and to solve problems, especially those that involve linear relationships. At the conclusion of this course, students will be able to write equivalent forms of equations, inequalities, and systems of equations and solve them with fluency - mentally or with paper and pencil in simple cases and using technology in all cases.

Violence In Our Schools: Over the Edge Course $139.00
The first segment of this course, Just Another Day, is a live-action drama which recreates the events that have typically led up to tragic, violent outbursts such as those that have exploded in schools across the country. The second segment, Perspectives on School Violence: A Teacher's Resource, features violence prevention authorities discussing topics like identifying potentially violent students, creating a comprehensive plan to prevent violence, creating a safe school environment and why it's important to involve the entire school community in this effort.


TOTAL COST OF ALL COURSES WITHOUT PACKAGE: $6,310.00

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