Telephone Collections Course


The Telephone Collections course teaches the core concepts, skills, and knowledge to effectively increase collection of accounts receivable and, ultimately, affect your bottom line. Experts Carol Tuffahah and Margie Grandinetti take you step by step through the collection process, providing valuable insight to the behavior styles and danger signals you may encounter in the process. At the conclusion of this course, you will be familiar with the communication skills and steps to increase your collection effectiveness.


What people are saying:
"This course from Metrotek was amazing! I made it through all of the training in a week. The experts really know their stuff. This will be very useful information the rest of my...

Time Commitment:
2 Sessions / 1 Hours

Course Outline

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