The Power of Telephone Courtesy Course

Trainer:

Are you confident that your company is projecting the best first impression when answering the phone? Making the wrong impression over the phone can discourage customers. This video shows the right way-and the wrong way-to handle business phones. It's a great tool for teaching your staff how to project a positive view of your organization.

Benefits:

What people are saying:
"This course was outstanding! I really like the fact you can go back and review material that has previously been taught. I am going to tell everybody just how great a product L...

Time Commitment:
1 Sessions / 1 Hours

Course Outline

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