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.NET Security for Developers Part 1 Course
The .NET Security for Developers Part 1 course from Metrotek starts with security basics including system design, security policy, and Windows security fundamentals, then shows you how to employ .NET features like SQL Server security and isolated storage. Metrotek experts Andy Baron and Mary Chipman combine a practical approach to solving security issues faced by .NET developers with code examples and explanations of underlying theory and concepts.

.NET Security for Developers Part 2 Course
In the .NET Security for Developers Part 2 course from Metrotek, expert instructors Andy Baron and Mary Chipman continue the instruction begun in Part 1. You'll learn about evaluating security risks and handling common threats, building secure web applications with ASP.NET, deploying and working with enterprise services (COM+), and using cryptography in .NET. At the conclusion of this course, you'll be able to take advantage of the security features in the .NET framework and understand security issues and threats that developers encounter.

A+ Certification 2009 Course
In Metrotek's A+ 2009 Certification course, learn to install, repair, upgrade, configure, optimize, troubleshoot and perform preventative maintenance on personal computers and operating systems. Learn to communicate effectively and professionally with customers, understand fundamental principles of implementing LAN's and Internet access, and diagnose Windows troubleshooting scenarios. The A+ certification by CompTIA is an international and vendor neutral certification that has been endorsed and recognized by industry computing manufactures and organizations. Metrotek's revolutionary approach to combining entertainment and education makes this version of the A+ certification the most amazing learning program on the market today.

A+ Certification 2012 Course
In Metrotek's A+ 2012 Certification course, learn to install, repair, upgrade, configure, optimize, troubleshoot, and perform preventative maintenance on personal computers and operating systems. Understand principles of implementing LANs and Internet access. The A+ Certification by CompTIA is an international and vendor-neutral certification that has been endorsed and recognized by industry computing manufacturers and organizations. This in-depth, self-paced training series teaches you how to work with Windows 7 including; installation, upgrade options, UAC configuration, and Homegroups. You will also learn about IPv6 and the differences between FAT32, FAT64, and exFAT.

Access 2003 Course
Relational databases are a critical component of the infrastructure that allows our electronic society to easily store, index and share information. In the Access 2003 course from Metrotek, you'll learn basic and advanced capabilities of this popular database tool from Microsoft. Expert instructor Erin Olsen will soon have you building databases, querying data, designing forms and generating reports. At the conclusion of this course, you'll understand how to use Access 2003 to organize, retrieve, and share information.

Access 2007 Course
Relational databases are a critical component of our electronic society and now creating, maintaining, and utilizing them even easier. In the Access 2007 course from Metrotek you'll learn how the ribbon makes it easier to find the exact tool you need and how easy it is to synchronize your database with SharePoint Servers. Expert Erin Olsen takes you step-by-step through newly designed database templates to management and security of data to presentation and data sharing. At the conclusion of this course you'll be organizing, retrieving and sharing data easily.

Access 2010 Course
Are you an office worker who needs to design, implement and maintain basic Access databases? Perhaps you are someone who's been using Excel to store all of your company lists? If this sounds like you, then this is the course for you. Microsoft has really outdone itself with all of the amazing new features to Access 2010, and this course covers them all. If you are new to databases then Metrotek's Access 2010 course is where you want to start. Jason Manibog will take you step-by-step through this course; starting with understanding what a Database is and how data relates to each other. Learn the process of planning and implementing a database effectively and then learn to use the tools provided in Access 2010 to design and maintain a basic database.

Accidents in the Workplace Course
Accidents can happen anywhere, and the contributing factors are commonplace. Accidents in the Workplace training program from Metrotek, encourages your employees to start a serious discussion on safe behavior, plant rules and group responsibility for maintaining a safe workplace. Course Time: 00:05:29

Acrobat 7.0 Course
Metrotek's Acrobat 7.0 training gives you the essential knowledge to utilize this versatile product in countless ways. Expert Erin Olsen walks you through the interface and various tools, explaining features new to 7.0. She shows you how to create PDFs from various applications, edit and manipulate pages, create forms, send PDFs to others for review, and much more! At the conclusion of this course, you will understand how important Acrobat 7.0 is for business use as well as for personal use, and you will be on your way to effectively managing inflows of paperwork.

Acrobat 9 Pro Fundamentals Course
Adobe Acrobat 9 Pro Fundamentals will teach designers, developers and business users to deliver professional documents manage document reviews and build dynamic forms for data collection. In this course you will gain the skills to use Acrobat 9 Pro for more than just printing documents. Learn to convert technical documents to PDF files, enhance and control content accessibility, customize PDF documents for interactive use online and prepare them for printing. The Acrobat 9 Pro Fundamentals course offers a viable multimedia authoring tool, using the new portfolio feature.

ADA - Meeting the Requirements Course
This course will get you up to speed on the Americans with Disabilities Act – without boring manuals and endless government documentation. Through entertaining vignettes, lively commentary, and attention grabbing scenes, we will give you a solid, working understanding of how the ADA relates to the job application process, hiring, termination, training, compensation, advancement, benefits, and leave. This program examines the most common myths associated with the ADA and shows you exactly why each one is unfounded.

Addition and Subtraction of Polynomials Course
This course is designed to help Algebra 1 and Algebra 2 students who need to sharpen their skills and serves as a resource that teachers can employ to help struggling students stay up to speed. Professor Terry Caliste helps students understand and compare the properties of classes of functions, including exponential, polynomial, rational, logarithmic, and periodic functions. He begins with simplifying polynomials and then moves on to adding and subtracting polynomials.

Addition and Subtraction of Real Numbers Course
In this course, students will compare and contrast the properties of numbers and number systems, including rational and real numbers, and understand complex numbers as solutions to quadratic equations that do not have real solutions. An instructor with infectious energy and enthusiasm, Professor Terry Caliste will teach students to understand the meaning and effects of arithmetic operations with fractions, decimals, and integers. Students can actively work out problems to sharpen their own skills with the included worksheets.

ADO.NET for Developers Part 1 Course
ADO.NET is Microsoft's latest technology for accessing data from various sources and is a central part of the .NET framework. The ADO.NET Part 1 course from Metrotek begins with fundamentals like the ADO.NET Object Model and proceeds sequentially to more advanced topics. Expert instructors Andy Baron, Mary Chipman, and Ken Getz show you how to use ADO.NET to connect with data sources and access and modify data. At the conclusion of this course, you will be familiar with connection objects, command objects and the other objects and classes that comprise ADO.NET.

ADO.NET for Developers Part 2 Course
Build on the techniques and concepts presented in ADO.NET for Developers Part 1 and continue with ADO.NET for Developers Part 2 from Metrotek where expert instructors Andy Baron, Mary Chipman, and Ken Getz continue their instruction with more advanced topics. At the conclusion of this course, you will be familiar with how to use ADO.NET to connect with data sources and access and modify data.

Advanced Exploitation Revealed Course
The Advanced Exploitation Revealed training course is the 5th and final step in the CPTEngineer series which is based on 5 key elements of Pen Testing; information, gathering, scanning, enumeration, exploration and reporting. In this course, expert Duane Anderson will help you understand the nature of exploits. You will learn about the tools and techniques that protect your systems and network from exploitation. This course also walks you through the necessary steps to document and report your findings. Upon completion of this course you will be prepared to pass the CPT Engineer Certification Exam, formerly known as CPTS.

Advanced Security Practitioner Certification Course
Advanced Security Practitioner Certification (CASP) is designed to provide students with an explanation and understanding of conceptualization of security topics as well as theoretical instruction/demonstrations in designing and engineering security solutions. This training course prepares students for the CompTIA exam CAS-001. The CompTIA Advanced Security Practitioner (CASP) certification was developed in response to important industry demands such as a need for greater in-depth security knowledge, as well as practical security knowledge.

ASP for Developers Course
Metrotek's ASP for Developers course teaches client and server-side scripting using both VBScript and JavaScript Expert Paul Litwin teaches you how to code Active Server Pages (ASP) and work with the ASP object model. Learn how to work with the HTML Document Object Model (DOM), Dynamic HTML (DHTML), and CSS style sheets. At the conclusion of this course, you'll be confident working with ASP and be able to build practical ASP solutions. Prerequisites: A basic understanding of web technologies and HTML is helpful.

ASP.NET 2.0 Web Application Development QR Course
Metrotek's ASP.NET 2.0 for Web Application Development course is what you need to make your web applications come alive. Metrotek Expert Anton Delsink guides you in-depth, through a variety of techniques to show ASP developers how to build web applications with ASP.NET 2.0. At the conclusion of this course, you'll understand how to use familiar development tools to create and make use of web services enabled by ASP.NET.

ASP.NET for Developers Part 1 Course
ASP.NET is Microsoft's development platform for building enterprise level web applications. In Part 1 of the ASP.NET for Developers series from Metrotek, expert instructors Andy Baron, Mary Chipman, and Ken Getz show ASP developers, and Visual Basic developers migrating to web development, how to use familiar tools to create and make use of web services enabled by ASP.NET. At the conclusion of this course, you will understand how ASP.NET works and be able to build dynamic web pages, fetch data stored in databases and utilize ASP.NET's new server controls.

ASP.NET for Developers Part 2 Course
In ASP.NET for Developers Part 2 from Metrotek, expert instructors Andy Baron, Mary Chipman, and Ken Getz continue their instruction from ASP.NET for Developers Part 1. They guide you through, in-depth, a variety of techniques showing ASP and Visual Basic developers how to build web applications with ASP.NET. At the conclusion of this course, you'll understand how to use familiar development tools to create and make use of web services enabled by ASP.NET.

ASP.NET Web Services Fundamentals Course
Web services allow different kinds of software to communicate. In the ASP.NET Web Services Fundamentals course from Metrotek, developers of Internet applications will learn how to create and consume web services built using ASP.NET. Expert instructor Bruce Johnson will also help you understand how the SOAP protocol acts as transport for web services, use the XML Schema standard to define and validate SOAP documents, and discover solutions to common development problems using current and evolving standards like WSDL and WS-Security.

Assertiveness Course
Assertiveness has been a hot topic for more than a decade. And why not? People who master assertiveness skills go farther - faster - in today's competitive business environment because they know how to respond appropriately to workplace challenges. While other training resources on assertiveness concentrate on the "why," this unique training focuses squarely on the "how to." By applying the 12 powerful action steps outlined, you'll discover how to tap into your own abundant supply of assertiveness.

Attitude for Success Course
Your attitude may be the single greatest contributor - or the biggest obstacle - to your success. Focus on developing and renewing a positive outlook with the Metrotek course, Attitude for Success. Eight attitude adjustment techniques help you to keep your spirits up when faced with challenges and discover ways to simplify your life.

Becoming Successful Problem Solvers Set 1 Course
In this course, students will learn to analyze problems by identifying relationships, distinguishing relevant from irrelevant information, sequencing and prioritizing information, and observing patterns. At the conclusion of this course, students will be able to indicate the relative advantages of exact and approximate solutions to problems and give answers to a specified degree of accuracy and be able to apply them in other circumstances. Classroom activities and worksheets will involve students in learning about the problem-solving process.

Becoming Successful Problem Solvers Set 2 Course
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Becoming Successful Problem Solvers Set 3 Course
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Better Business Communication Course
Do you feel that you have difficulty expressing your business goals in precise terms? This Metrotek course, based on the book Better Business Communication by Dr. Phillip Bozek can help you! Learn quick and easy techniques to improve all types of business communication--memos, letters, presentations and meetings.

Better Business Writing Course
Discover the ten key techniques for effective communication that will help you grow more confident in your ability to express yourself clearly. Good business writing is as important as ever. This Metrotek course based on the book Better Business Writing by Susan L. Brock covers critical skills required for you to develop an impressive business writing style. You will recognize and correct problems, avoid redundancies and define your communication goals.

Bullying: You Don't Have To Take It Anymore Course
Bullying is one of the most underrated yet enduring problems in schools today and is a reality in the lives of all children whether they are bullies, victims or witnesses. Students will quickly grasp what bullying is, when they should seek help, why bullies seek power and the different ways in which bullies attempt to intimidate and abuse their victims. Most importantly, this course discusses various options that can be taken by school officials, teachers, parents, students and bullies themselves, to put an end to this emotionally scarring phenomenon.

Business Ethics on the Job
The age-old “golden rule”—to treat others the way you would like to be treated—continues to be the cornerstone of ethical behavior. Seven essential business ethics that people should understand include integrity, loyalty, honesty, responsibility, empathy, confidentiality, and respect. In today's competitive world, it is more essential than ever that people set themselves apart from the crowd. Business Ethics on the Job is designed to aid in the understanding of the basic ethics necessary for successful employment. By advising students of the fundamentals of business ethics, educators are preparing students for a long, fruitful, and enjoyable career.

C# for Developers Course
The C# for Developers course from Metrotek is the solution to developing your skills in programming. Expert instructor, Jesse Liberty, begins with a solid introduction to programming methods, shows you how to build applications and continues with advanced topics like class libraries, threading streams and interoperations with COM. At the conclusion of this course, you'll understand how to build Windows and web applications on the .NET platform using C#.

C# with ASP.NET for Developers Course
In the C# with ASP.NET for Developers course from Metrotek, programmers and web developers will learn how to build web applications using Microsoft's Visual C#.NET and ASP.NET. Expert instructor J. Michael Palermo IV begins with a basic overview of the .NET framework and the Visual Studio.NET environment, and proceeds step-by-step through web application development to advanced topics like application security and deployment.

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Call Center Success Course
Who speaks for your organization? The CEO? COO? Or is it a Customer Service Representative (CSR) answering the telephone? The Call Center Success program from Metrotek will help new reps increase their success, while sharpening the skills of your call center veterans. Customer Service Representatives will learn the six factors of professionalism, how customers behave, what customers expect and techniques for more effective communication with customers - all while maintaining a positive attitude.

Calming Upset Customers Course
Learn how to deal effectively with angry customers, clients, or colleagues. This carefully designed approach gives you the ability to work through conflicts and remain calm in the work environment. You'll learn how to distinguish between a disturbed and upset customer and how to collaborate with each toward a positive, win-win outcome.

Certified Java Associate Course
Oracle Certified Java Associate course is designed to enable students with little or no programming experience to begin to learn programming using the Java programming language. The course teaches the significance of object-oriented programming, the keywords and constructs of the Java programming language, and the steps required to create simple Java technology programs. Students taking this course can receive a solid basis in the Java programming language upon which to base continued work and training. The course features the Java Platform, Standard Edition 6 (Java SE 6) platform, and uses the Java SE Development Kit 6 (JDK 6) product.

CISSP Access Control 2013
Access Control is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon teaches you about access control techniques and implementation, identification and authentication processes and commonly employed types of attacks. At the conclusion of this course, you'll be familiar with the issues and concepts required to pass the CISSP exam.

CISSP Access Control Systems & Methodology Course 2008
Access Control Systems & Methodology is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon teaches you about control techniques and implementation, identification and authentication processes and commonly employed types of attacks. At the conclusion of this course, you'll be familiar with the issues and concepts required to pass the CISSP exam.

CISSP Applications Security Course 2008
Applications Security is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon goes over software development, databases, data storage, and common attacks that must be protected against. At the conclusion of this course, you will be familiar with the issues and concepts of the Applications Security domain required to pass the CISSP exam.

CISSP Business Continuity & Disaster Recovery Planning Course 2008
Business Continuity & Disaster Recovery Planning is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon covers preliminary activities including defining project scope and conducting Business Impact Analysis (BIA), as well as the planning process, plan implementation and testing. At the conclusion of this course, you'll be familiar with issues and concepts of this domain required to pass the CISSP exam.

CISSP Business Continuity and Disaster Recovery Planning 2013
Business Continuity & Disaster Recovery Planning is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon covers preliminary activities including defining project scope and conducting Business Impact Analysis (BIA), as well as the planning process, plan implementation and testing. At the conclusion of this course, you'll be familiar with issues and concepts of this domain required to pass the CISSP exam.

CISSP Cryptography 2013
Cryptography is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon covers the history, methodologies and practices of cryptography, as well as common security protocols employing cryptography. At the conclusion of this course, you will be familiar with the issues and concepts of the Cryptography domain required to pass the CISSP exam.

CISSP Cryptography Course 2008
Cryptography is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon covers the history, methodologies and practices of cryptography, as well as common security protocols employing cryptography. At the conclusion of this course, you will be familiar with the issues and concepts of the Cryptography domain required to pass the CISSP exam.

CISSP Information Security & Risk Management 2008
Information Security & Risk Management is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon covers the CIA triangle, security risk assessment, policy and other CBK elements of the Security Management Practices domain. At the conclusion of this course, you will be familiar with the issues and concepts of the Information Security & Risk Management domain required to pass the CISSP exam.

CISSP Information Security Governance and Risk Management 2013
Information Security Governance and Risk Management is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon covers the CIA triangle, security risk assessment, policy and other CBK elements of the Security Management Practices domain. At the conclusion of this course, you will be familiar with the issues and concepts of the Information Security Governance and Risk Management domain required to pass the CISSP exam.

CISSP Law, Regulation, Compliance, & Investigations Course 2008
Law, Regulation, Compliance, & Investigations is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon helps you become familiar with principles of computer law and crime, incident handling, evidence, investigation and ethics. At the conclusion of this course, you will be familiar with the issues and concepts of the Law, Regulation, Compliance, & Investigations domain required to pass the CISSP exam.

CISSP Legal, Regulations, Investigations, and Compliance 2013
Legal, Regulations, Investigations, and Compliance is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon helps you become familiar with principles of computer law and crime, incident handling, evidence, investigation, and ethics. At the conclusion of this course, you will be familiar with the issues and concepts of the Legal, Regulations, Investigations, and Compliance domain required to pass the CISSP exam.

CISSP Operations Security 2013
Operations Security is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon goes over security administration, intrusion detection, auditing, threats and countermeasures. At the conclusion of this course, you will be familiar with the issues and concepts of the Operations Security domain required to pass the CISSP exam.

CISSP Operations Security Course 2008
Operations Security is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon goes over security administration, intrusion detection, auditing, threats and countermeasures. At the conclusion of this course, you will be familiar with the issues and concepts of the Operations Security domain required to pass the CISSP exam.

CISSP Physical (Enviromental) Security Course 2008
Physical (Environmental) Security is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon reviews common threats, security controls, facility requirements and environmental issues. At the conclusion of this course, you will be familiar with the issues and concepts of the Physical Security domain required to pass the CISSP exam.

CISSP Physical (Environmental) Security 2013
Physical (Environmental) Security is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon reviews common threats, security controls, facility requirements, and environmental issues. At the conclusion of this course, you will be familiar with the issues and concepts of the Physical Security domain required to pass the CISSP exam.

CISSP Security Architecture & Design Course 2008
Security Architecture & Design is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon discusses Bell-LaPadula, Clark-Wilson and other security models, as well as common security flaws. At the conclusion of this course, you will be familiar with the issues and concepts of the Security Architecture & Design domain required to pass the CISSP exam.

CISSP Security Architecture and Design 2013
Security Architecture and Design is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon discusses Bell-LaPadula, Clark-Wilson and other security models, as well as common security flaws. At the conclusion of this course, you will be familiar with the issues and concepts of the Security Architecture and Design domain required to pass the CISSP exam.

CISSP Software Development Security 2013
Software Development Security is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon goes over software development, databases, data storage, and common attacks that must be protected against. At the conclusion of this course, you will be familiar with the issues and concepts of the Software Development Security domain required to pass the CISSP exam.

CISSP Telecommunications & Network Security Course 2008
Telecommunications & Network Security is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon discusses LAN technologies, devices and architectures, as well as network security techniques, protocols and common attacks. At the conclusion of this course, you'll be familiar with the issues and concepts required to pass the CISSP exam.

CISSP Telecommunications and Network Security 2013
Telecommunications and Network Security is one of 10 domains comprising the Certified Information Systems Security Professional (CISSP) Common Body of Knowledge (CBK). In this CISSP certification prep course from Metrotek, expert instructor Michael Solomon discusses LAN technologies, devices and architectures, as well as network security techniques, security protocols and common network attacks. At the conclusion of this course, you will be familiar with the issues and concepts of the Telecommunications and Network Security domain required to pass the CISSP exam.

CIW Foundations Course
Learn and understand the basic points of knowledge that comprise Internet technologies. We will show you how to build basic Web pages, work with HTML/XML Code. Apply some of the design factors for usability and navigation states in electronic media. Identify the importance of Quality of Service (QoS), performance issues and their effect on today's web based economy. This course is the first certification in the CIW Certification program, the starting point to a high demand market for Site Designers, Web Server Administration, Web Site Management, or Web Site Developers.

Coaching Employees to Deliver Their Best Course
Coaching Employees to Deliver their Best teaches managers how to coach employees to become motivated, self-starting problem solvers to reach their optimum performance. This means more success for your team, your company, and you. You will learn the different roles that a good coach must take on in order to create a high-performance team. You'll learn critical coaching skills, when it's OK to get personal with your employees, how to give constructive feedback, and how to help employees solve their own conflicts.

COM+ for Developers Course
Metrotek's Basic Computing course helps you understand fundamental concepts that make using your computer a comfortable and rewarding experience. With the friendly approach of brothers John and Dave Hiatt, and a special guest appearance from best selling author and renowned PC technician Mike Meyers, you'll get up close and personal with the components that make up your computer, as well as practical tips for using your system. John, Dave and Mike examine computing from various perspectives and provide conceptual learning of essential information.

Communication Skills for IT Specialists Course
The need for IT specialists who can effectively communicate with all types of users, as well as help organizations implement and manage their growing technological requirements, continues to grow. The Communication Skills for IT Specialists course helps you communicate successfully while managing projects and people within the IT industry. Expert Tom Carpenter covers all aspects of communication from understanding theory to conflict resolution and presentation styles, including scenarios that show how effective communication becomes a key advantage in today's IT environment.

Communication Skills for the Workplace
Although technology has made communication faster and more global than ever before, there is still nothing more important than the ability to listen, speak, and write with ease and confidence. Whether it's talking with a co-worker or addressing an audience of thousands, expressing our ideas clearly is one of the most valuable advantages we can have in the career world. Good communicators have the power to share their ideas, persuade others, and get themselves noticed. The Communication Skills for the Workplace course teaches the techniques and provides tips and suggestions for becoming a powerful communicator.

Computer Forensics and Electronic Discovery Course
The Computer Forensic and Electronic Discovery course is designed to train cyber crime investigators to furnish irrefutable burden of proof from a digital artifact. In taking this course you will learn electronic discovery, advanced investigation techniques, seizure concepts, forensic examination and much more. This course will prepare you for the CDFE certification provided by Mile2.

Computer Foundations Course
This course will introduce students to keyboarding and applications needed for everyday tasks. The course is divided into two sessions with multiple topics so it is easy to keep up with and understand. By using technology as a tool, students will learn how to choose the appropriate programs to complete a variety of tasks. In just a couple hours of training, this course will take students through the basics all the way up to Networking and “Living Online.”

Conflicts, Communications and Relationships Course
This course offers students a chance to develop their communication skills in all types of relationships. A series of scenarios describe typical conflicts between friends, siblings, parents and children, and an employee and boss. A leading adolescent psychologist helps students understand the scenarios by showing how maximizing communication, listening, and mediation skills can help to resolve most conflicts. Students take turns figuring out what they would do to enhance the communication and resolve the conflict for each situation.

Connecting with Customers through Customer Service Course
Do you want to increase customer loyalty? Learn to respond to each customer's needs in ways that both please your customer and build your organization. Discover the right skills, attitude, and policies that win customer loyalty. Experience the universal importance of greeting customers, listening, evaluating customer needs, and responding appropriately. Course Time: 00:23:13

Convergence+ Course
This course will prepare you to design, implement and manage data and VoIP networking. Expert Tom Carpenter will take you step-by-step through the process of implementing IP address schemes and IP services to meet network requirements in a medium-size enterprise branch office network. You will also learn to design and implement full featured switched networks that converge efficiently. You will also work through interactive labs that test your ability to correctly manage, maintain and troubleshoot network convergence.

Crystal Reports XI Course
Metrotek's Crystal Reports course, taught using Crystal Reports XI, provides comprehensive instruction for anyone who wants to use one application to create elegant and complex reports from a variety of data sources. Expert instructor Erin Olsen walks you through the application, exploring the interface and showing you how to design your report and connect to various data sources. You'll learn how to work with text objects, formulas, parameters, and much more in order to start creating publication-quality reports right away!

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Database Design Fundamentals Course
The Database Design Fundamentals course teaches students how to plan and design relational databases. You will learn about the theory behind relational databases, relational database nomenclature, and relational algebra. The course includes sections on Structured Query Language (SQL) and optimizing databases through normalization. This course covers all of the objectives necessary to pass the CIW Database Design Methodology exam.

Database Specialist Design Course (Exam 1D0-441)
The Database Design course from Metrotek is fundamental training for those with no previous experience in database design. Expert instructor Wayne Snyder begins with basics of relational databases and uses examples, sample programs and clear step-by-step instruction to teach you database design methodology. At the conclusion of this course, you'll be familiar with the concepts underlying enterprise data model design.

Database Specialist Using JDBC 2.0 Course (Exam 1D0-441)
JDBC 2.0 is a Java application programming interface that allows database developers to send SQL statements to virtually any relational database. In the Database Specialist Using JDBC 2.0 course from Metrotek, expert instructor Wayne Snyder uses examples, sample programs and clear step-by-step instruction to teach you database application design with Java. At the conclusion of this course, you will be able to write platform independent applications to access Oracle, Sybase, Informix, Microsoft SQL Server, and DB2 databases.

Decimals Course
Michael Cain, a creative, enthusiastic teacher, will help struggling students catch up and build confidence in their math skills, or give motivated students an extra edge. In this course, the student will begin with place value and progress through converting and comparing decimals and fractions to comparing, ordering, rounding and estimating decimals, and conclude with adding, subtracting, multiplying and dividing decimals. Every detail is covered and included worksheets allow the student to work along with the on-screen tutors to sharpen skills through practice tests.

Diversity Dynamics Course
Diversity is a key element in any successful workplace. But to be successful, a diverse workforce must learn to work together. This course helps you implement a company-wide diversity training program. At its conclusion, you'll understand how to expose key issues, get your management's buy-in, develop and implement your plan, and more.

Diversity Series New
The Diversity Series from Metrotek provides five complete courses of instruction that help organizations capitalize on their unique diversity. Series includes five complete courses: Diversity Dynamics, Effective Performance Appraisals, Leadership Skills for Women, Managing a Diverse Workforce, and Men and Women Working Together.

DreamWeaver CS3 Basics Course
Learn to quickly and easily design, develop, and maintain web sites and web application with Dreamweaver CS3. In this course you will learn the basic tools and essential functions to build Dreamweaver pages. Learn about using table and other format time savers available to make interactive web pages. This course is a great overview of what Dreamweaver can do for you to make building web sites a breeze.

Dreamweaver CS4 Course
Learn how to design, publish and maintain Web sites with the industry standard authoring tool, Dreamweaver CS4. In this course you will learn how to set up and layout Web pages using tables, CSS and templates. You'll also see firsthand how user-friendly this program is when it comes to adding interactive content like JavaScript, Flash and forms. Metrotek expert Deborah Berg demonstrates in-depth, step-by-step examples in this course to help you understand how to efficiently design, publish and maintain Web sites.

Dreamweaver CS5 Course
Adobe Dreamweaver CS5 software empowers designers and developers to build standards-based websites with confidence. Design visually or directly in code, develop pages with content management systems, and accurately test browser compatibility thanks to integration with Adobe BrowserLab, a new Adobe CS Live online service.* CS Live services are complimentary for a limited time. In this course expert Debbie Berg will walk you step-by-step through all of the features and functions of Dreamweaver CS5 all the while preparing you for the ACA Web Communication Using Dreamweaver CS5 certification. Learn to Import any FLV file directly into Dreamweaver and quickly integrate a player skin of your choosing. Test your pages in Adobe BrowserLab on multiple browsers and operating systems. Get a jump on creating standards-based web pages with updated CSS-based starter pages. All these new features and much more are covered in Metrotek's Dreamweaver CS5 course.

Dreamweaver CS5 for Mac Course
Harness the power of Adobe Dreamweaver CS5 and learn how to build professional quality standards-based Web sites with confidence. Design visually or directly in code, develop pages with content management systems, and accurately test browser compatibility thanks to integration with Adobe BrowserLab, a new Adobe CS Live online service. CS Live services are complimentary for a limited time. In this course expert Debbie Berg will walk you step-by-step through all of the features and functions of Dreamweaver CS5 all the while preparing you for the Dreamweaver CS5 Adobe Certified Associate (ACA) certification exam. Learn to import any FLV file directly into Dreamweaver and quickly integrate a player skin of your choosing. Test your pages in Adobe BrowserLab on multiple browsers and operating systems. Get a jump on creating standards-based Web pages with updated CSS-based starter pages. All these new features and much more are covered in Metrotek's Dreamweaver CS5 course.

Dreamweaver CS6
Adobe® Dreamweaver® CS6 web design software provides an intuitive and visual interface for creating and editing website and mobile apps with confidence. Use fluid grid layout designed for cross-platform compatibility to create pages. Review designs with Multiscreen Preview before publishing. Metrotek expert, Debbie Berg will teach your students what they need to know in order to effectively and easily prepare and to test their skills through the ACA Visual Communication using Adobe Dreamweaver CS6 certification.

Dreamweaver CS6 for Mac
Adobe® Dreamweaver® CS6 web design software provides an intuitive and visual interface for creating and editing website and mobile apps with confidence. Use fluid grid layout designed for cross-platform compatibility to create pages. Review designs with Multiscreen Preview before publishing. Metrotek expert, Debbie Berg will teach your students what they need to know in order to effectively and easily prepare and to test their skills through the ACA Visual Communication using Adobe Dreamweaver CS6 certification.

Dreamweaver, Fireworks and Flash Integration Course
The Dreamweaver, Fireworks & Flash Integration course from Metrotek focuses on workflow integration among these popular web development tools from Macromedia. Expert instructor, Deborah Berg, shows you the ins and outs of editing, optimizing and exporting images in Fireworks, building keyframe and tweened animations in Flash and pulling all the elements together in Dreamweaver for web presentation. At the conclusion of this course, you will understand strategies for effective integration of Dreamweaver, Fireworks & Flash to produce sizzling websites.

EEOC - A Fair Shake Course
Through cutting-edge information and dynamic visuals, this course gives you the information, tools, and knowledge you need to support and enforce discrimination laws within your organization. You'll become familiar with the federal discrimination laws enforced by the EEOC, discover how to identify potential EEOC land mines, and learn to avoid fines, penalties and lawsuits while supporting a workplace that facilitates a culture of tolerance and nondiscrimination.

Effective Meeting Skills Course
Use this concise planning guide to help you eliminate time-wasting components and benefit from lean, productive sessions. This interactive Metrotek training course based on the book, Effective Meeting Skills by Marion E. Haynes has an entertaining format that includes exercises and checklists as well as examples and case studies to help you plan, conduct, and improve any meeting, on or offsite. You'll learn how to spot and avoid meeting problems in advance, how to handle conflict and digression and how to improve future meetings through evaluation and feedback.

Effective Performance Appraisals Course
Most professional and administrative employees today do not understand how their work is evaluated. But performance appraisals are too important to leave until the last minute. The techniques outlined in this course will help you fashion a well-planned and thoughtful process for creating and conducting performance appraisals.

Effective Presentation Skills Course
Enhance your presentation skills and shine in any meeting with this friendly, concise Metrotek course based on the book Effective Presentation Skills by Steve Mandel. Learn everything you need to know to deliver a solid sales pitch or presentation with clarity, persuasiveness, and confidence. With this interactive training, you'll learn how to organize your thoughts and data for maximum impact, develop eye-catching visual aids and use effective body language.

Efficiency Series


Eliminate Harassment in the Workplace Course
Eliminate Harassment in the Workplace deals with the subject no manager likes to talk about; sexual harassment. It's inappropriate anywhere, but especially on the job. As a manager, it's your job to notice and put a stop to any kind of sexual harassment. You will learn how to set a strong company policy, how to watch for the warning signs of sexual harassment, and how to take the steps to correct the inappropriate behavior.

Emotional Self-Control: Do You Have It? Course
National studies warn that many of today's teens have failed to develop vital emotional abilities they will need to go through life. Some of these emotional abilities are handling conflict, planning ahead, resisting anxiety and learning to control hot-tempered reactions. Using real life scenarios, this program actually teaches students emotional self-control by showing them four basic ways to evaluate their own feelings and understand when they might be moving in the wrong direction.

Empowerment Course
Generate excitement and ownership at every level of your organization by using this step-by-step plan for empowerment. Gauge the current environment, strengthen team relationships and develop new processes that support a proactive workforce. Enable employees to use their full talents and abilities to make a real difference for your company, your team, and yourself! This is a Metrotek course based on the book Empowerment by Dr. Cynthia D. Scott & Dr. Dennis T. Jaffe.

Excel 2003 Course
Nearly every organization today, regardless of size, uses spreadsheets to analyze data and do projections of future scenarios. Whether you're a spreadsheet novice or an experienced professional, the Excel 2003 course from Metrotek can help you gain more powerful skills using Excel. Expert instructor Erin Olsen uses practical examples to show you Excel fundamentals before moving step-by-step into more advanced topics like graphs, charts, formulas and macros.

Excel 2007 Course
Office applications evolve to fit new challenges and add innovative features for ease of use and convenience. Whether you are a small to medium business or a corporation, you will use spreadsheets to analyze data and do projections. If you're a spreadsheet novice or an experienced professional, the Excel 2007 course from Metrotek can help you master spreadsheets. Metrotek expert Michael Meskers uses practical examples to show you Excel fundamentals before moving step-by-step into more advanced topics like graphs, charts, formulas and macros.

Excel 2010 Course
'In Excel 2003 we had greatly expanded a lot of the detail included in the course. In Excel 2007, it was a major overhaul in terms of the interface. So, we had to focus a lot on that, we added a few more formulas that we hadn't had before, and we also greatly expanded the conditional formatting section. In Excel 2010, the interface has been made just a little simpler and yet overall the capabilities have been enhanced- enabling us to put in more formulas and put a VBA section back in.' In this course we will be covering all of the newest features of Excel 2010. Michael Meskers has loaded Excel 2010 with 100s of little tips and techniques that he teaches in 'Plain English' that will allow you to increase efficiency and productivity in your day-to-day Excel use.

Excellence in Supervision Course
The Excellence in Supervision course from Metrotek gives new supervisors the tools and experiences to start on the right track and provides existing supervisors with practical and proven strategies for success. Discover the critical success factors supervisors need to create a positive, powerful, motivating environment for employees. With Excellence in Supervision, you can quickly learn and immediately apply the people skills needed to succeed.

Exchange Server 2003 Design Course (Exam 70-285)
The Exchange Server 2003 Design course from Metrotek prepares IT professionals to analyze business messaging requirements and design an appropriate Exchange Server 2003 messaging infrastructure. Expert instructor Aaron Spurlock takes you through analysis and design of Active Directory integration, Exchange Server 2003 infrastructure, routing topology and security. Your working knowledge of networking principles and Internet protocols or experience with Windows Server 2003 will put you on the path to a successful experience and prepare you for MCP exam 70-285.

Exchange Server 2003 Implementation Course
The Exchange Server 2003 Implementation course from Metrotek provides in-depth training on implementation, managing, and troubleshooting an Exchange Server 2003. Expert instructor Aaron Spurlock takes you through installation, configuration and upgrading from earlier versions. He also covers exchange security, managing address lists, and more. If you have a working knowledge of networking principles and Internet protocols or experience with Windows Server 2003, this is the course for you. This course prepares you for MCP exam 70-284 and includes SP2 updates.

Exchange Server 2007 Configuration Course
The Exchange Server 2007 Configuration course from Metrotek is targeted at network administrators already working with Exchange 2000 and 2003. Expert Aaron Spurlock teaches exactly what Microsoft wants network administrators to know from a certification standpoint, including Exchange Management Shell Console, changes in Active Directory, and real-world simulations that begin in a 2003 environment. Walk through a 2007 upgrade, followed by the 2003 removal process and by the end of the course you'll be comfortable rolling out Exchange 2007 in your environment.

Exchange Server 2010 Configuration Course
Prepare for Microsoft's Exchange Server 2010, Configuring exam with Metrotek's Exchange Server 2010 Configuration online training. The training will cover how to install and configure Exchange servers, configure message compliance and security, configure message transport, configure client access, configure public folders, configure Exchange recipients, monitor and report, and implement recovery.

Exchange Server 2010 Design Course
The Exchange Server 2010 Design course from Metrotek prepares IT professionals to analyze business messaging requirements and design an appropriate Exchange Server 2010 messaging infrastructure. Expert instructor Joe Mullarkey takes you through analysis and design of Active Directory integration, Exchange Server 2010 infrastructure, routing topology, and security. Your working knowledge of networking principles and Internet protocols or experience with Windows Server 2008 and 2008 R2 will put you on the path to a successful experience and prepare you for MCITP exam 70-663.

Executive Management Series - New 2009
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Exponents Course
This course is designed for students who need to sharpen their skills or serve as a resource that teachers can employ to help struggling students stay up to speed. In this course, Professor Terry Caliste, an instructor with infectious energy and enthusiasm, helps students learn to understand and compare the properties of exponents including the rules for exponents, zero and negative exponents and scientific notation.

Expressing Anger: Healthy vs. Unhealthy Course
This course helps students identify inappropriate angry behaviors and learn new ways to cope with these strong emotions. Students will observe real teens participating in a workshop led by a clinical psychologist. After these teens act out the different ways we all express anger, students are challenged to identify their own styles of anger expression and are encouraged to examine why they express anger the way they do. Students are encouraged to find new and healthier ways to express their anger.

Expression Web Basics Course
Learn about Microsoft's newest release and replacement of FrontPage. Watch as Debbie walks you through this software page. Learn the tool set and how easy it can be to become your own Web Designer. Debbie will teach you how to work with div tags, Cascading Style Sheets (CSS) and templates. Quickly learn to build a interactive forms and explore just how great a tool like this is.

Financial Literacy 101 Course
Financial mastery is like a puzzle - it's only possible when you have all the pieces in hand, and know how to fit them together in the right order. Financial Literacy 101 will teach you important financial concepts about spending, savings, credit and taxes and show you how to apply those principles in a systematic order that will provide a solid foundation for financial success.

Fireworks CS4 Course
how to design and optimize images for the Web with Fireworks CS4. Metrotek expert Deborah Berg explains the basic tools and fundamental features to create and enhance your Web images. You'll also learn how to prototype a Web page layout and publish it to CSS-based HTML. This course is a great overview of how to use Fireworks to create professional images and Web page layouts for the Web.

Fireworks CS5 Fundamentals Course
Adobe Fireworks CS5 software enables you to create expressive, highly optimized graphics for the Web or virtually any device — from Smartphones to kiosks to embedded displays. Create Web sites, user interfaces, and rich prototypes that are editable in both vector and bitmap modes. In this course you will learn how to quickly create wireframes from Fireworks templates. Add text, symbols, and imagery with the robust vector and bitmap toolset. Add pages and customize them quickly with Smart Guides, and export them as clickable PDF mock-ups for approval. Debbie's ability to take each concept and break them down into simple step-by-step guides makes this course a must when learning new applications like Fireworks CS5.

Flash CS3 Basics Course
This course is a great starting point for students who want to learn flash. Learn the basic tools; animation basics, how to build flash buttons and movies. In this course, Debbie will show you just how easy it is to take a simple object and animate it, making an inactive object into an active object to add to your web pages. This course is a great overview of what flash can be used for and how objects can be built for web pages from flash.

Flash CS4 Course
Flash CS4 is a course that provides designers, animators, and developers with the knowledge and hands-on practice they need to create rich Flash content. This course will teach you how to produce an engaging interface using text, graphics, animations, video, and sound. Simple user interactions are added using built in ActionScript behaviors and Script Assist. In addition to teaching essentials, the course focuses on teaching best practices for creating Flash content.

Flash CS5 Course
Adobe Flash Professional CS5 software is the industry standard for interactive authoring and delivery of immersive experiences that present consistently across personal computers, mobile devices, and screens of virtually any size and resolution. In this course you will learn everything that you need to know to become a 'Rich Media Communicator.' This course maps to the exam objectives and prepares you to pass the Adobe Certified Associate Rich Media Communication exam. Chad Troftgruden walks you step-by-step through all of the features of flash and he provides you with numerous tips and tricks that you can use as you become a professional Flash developer.

Flash CS5 for Mac Course
Adobe Flash Professional CS5 software is the industry standard for interactive authoring and delivery of immersive experiences that present consistently across personal computers, mobile devices, and screens of virtually any size and resolution. In this course you will learn everything that you need to know to become a 'Rich Media Communicator.' This course maps to the exam objectives and prepares you to pass the Adobe Certified Associate (ACA) Rich Media Communication exam. Chad Troftgruben walks you step-by-step through all of the features of Flash and he provides you with numerous tips and tricks that you can use as you become a professional Flash developer.

Flash CS6
Adobe® Flash® Professional CS6 is a powerful authoring software designed for creating animation and multimedia content. Flash CS6 is loaded with several new features revolving around both gaming and developing on multiple platforms and devices. Metrotek expert Kevin Jackson teaches students how to design immersive interactive experiences one step and a time. This course is designed to prepare and train students to pass the Rich Media Communication with Adobe® Flash® Professional CS6 exam. This certification allows you to demonstrate proficiency in Adobe digital communications tools setting you apart from your peers, boost your confidence, and expand your career opportunities.

Flash CS6 for Mac
Adobe® Flash® Professional CS6 is a powerful authoring software designed for creating animation and multimedia content. Flash CS6 is loaded with several new features revolving around both gaming and developing on multiple platforms and devices. Metrotek expert Kevin Jackson teaches students how to design immersive interactive experiences one step at a time. This course is designed to prepare and train students to pass the Rich Media Communication with Adobe® Flash® Professional CS6 exam. This certification allows you to demonstrate proficiency in Adobe digital communications tools, setting you apart from your peers, boosting your confidence, and expanding your career opportunities.

FMLA - Proper Compliance Course
This course gives you straight talk and real answers on a complex and often confusing topic. Eligibility requirements; documentation procedures; the relationship between the FMLA, the ADA, workers' comp, ERISA, USERRA, and PDA - this humorous, interesting and entertaining video covers it all, and brings these often 'gray areas' areas into sharper focus. You will get an in-depth look at employee's rights and obligations, learn how to protect your organization and prevent legal repercussions and ensure that all your decisions regarding the FMLA adhere to the absolute letter of the law.

Fractions Course
Michael Cain, a creative, enthusiastic teacher, will help students catch up and build confidence in their math skills, or give motivated students an extra edge. By dividing up objects and comparing the parts, students get a hands-on understanding of what a fraction is. This training course shows students how to generate a series of equivalent fractions and use it to compare different fractions and solve other real-world problems. Lively examples present ways of dividing groups of discrete units, volumes, and areas into parts.

Fractions, Decimals and Percents Course
Number concepts like fractions or percents often act as a barrier for students, keeping them from realizing their full potential in mathematics. This course teaches students to identify and solve word problems with proportions and to develop, analyze, and explain methods for solving problems involving proportions, such as scaling and finding equivalent ratios. Energetic and enthusiastic Professor Terry Caliste gives a clear presentation with comprehensive activities to help motivate students to raise their own expectations for success in math.

FrontPage 2003 Course
FrontPage 2003 is Microsoft's software for building professional websites. With the FrontPage 2003 course from Metrotek, you'll discover how the features and functionality of FrontPage 2003 can help you design and create dynamic and engaging web pages. Expert instructor Erin Olsen begins with website design and proceeds step-by-step to more advanced topics like database connectivity. At the conclusion of this course, you'll understand how the tools in FrontPage 2003 can help you build engaging, dynamic websites.

Giving and Receiving Criticism Course
Effective criticism made easy. Criticism is an essential component of growth and improvement. Learn to give and take criticism in ways that benefit the individuals involved, as well as your organization. This course will take you through a 3 step formula for successful criticism. Use these lessons to establish a spirit of cooperation and growth, and create a more effective organization. Course Time: 00:19:40

Hacking Revealed 2008 Course
Metrotek's Hacking Revealed course teaches individuals in the specific network security discipline of Ethical Hacking from a vendor-neutral perspective. You will understand and know how to look for weaknesses and vulnerabilities in systems. Learn how to prevent DoS attacks, methods to prevent password hacking, and sniffer intrusions. Use the same knowledge and tools as a malicious hacker. If you are responsible or concerned about the integrity of your network infrastructure this is the course for you. This course will prepare you for EC-Council exam 312-50.

Handling Conflict and Confrontation Course
There's no escaping conflict in the workplace, at home or with your personal relationships. Whenever diverse individuals work together, there are bound to be differences of opinion, miscommunication and unwelcome criticism - even out-and-out confrontations. In this solution-based interactive media, you'll find proven tactics to help you defuse volatile situations and remain in control when tempers flare and emotions overheat.

Hazardous Materials and Your Rights Course
Increase your awareness of chemical and other material hazards. Learn correct precautionary techniques and material handling procedures. Understand the importance of using Manufacturer's Safety Data Sheets. Course Time: 00:08:31

Helping Customers through Quality Service Course
Quality service is the basis of great customer service. In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the extra mile, and customer appreciation. These rules will make work more enjoyable for yourself and more effective for your business. Course Time: 00:14:58

How to Coach an Effective Team Course
In this results-focused, high-energy interactive media, you'll discover the crucial coaching and leadership skills you need to mold a group of diverse individuals into a cohesive team of motivated, enthusiastic achievers. Coach Joe will inspire you to develop the leadership techniques that will encourage people to rise to new levels of performance. You will discover new communication approaches that will get everyone to pull together, while inspiring trust, commitment and respect.

How to De-junk Your Life Course
Do you feel as if your life is spinning out of control because you're so disorganized? Then this revolutionary training was designed for you! Thanks to the powerful strategies and tons of tips that are offered, you can finally regain control of your space, your time, your paperwork and your priorities - once and for all! You'll learn easy-to-apply techniques for eliminating the "junk" that clutters every area of your life, from the junk on your desk to the junk in your house to the junk on your calendar.

How to Get Things Done Course
Do you wish you could be more focused on your goals, not distracted by the thousands of interruptions that compete for your time and attention? This dynamic training course can literally add hours to your day with smart tips and stress-erasing strategies. Learn to identify the trouble spots that keep you from achieving your goals. Expert Greg Kirsch will show you how to juggle many projects successfully and meet every deadline. He explains methods that give you confidence in completing projects and follow through on all your promises.

How to Supervise People Course
Managing, supervising - you could be the world's greatest supervisor if only your employees would cooperate! There's nothing more challenging than trying to achieve your goals through others. You have to be a manager, a psychologist and a den leader all in one. Now, effective leadership is within your reach, with this step-by-step interactive media course.

HTML 5 Fundamentals Course
Metrotek's HTML 5.0 Fundamentals course teaches all of the newest syntax and basic principles behind the most common language used for Web page creation today. Mark Lassoff explains how HTML 5.0 tags and attributes are used to format text and paragraphs, add images and color, along with creating links, tables and web page frames. You'll also learn how to use Cascading Style Sheets (CSS) in your Web page creation, and create multimedia effects and forms to further enhance your web page. Learn to use the new Audio and Video tags to imbed audio and video directly into your web pages. Work with the new Canvas tag and give your viewers the ability to draw right on your page. HTML 5.0 is the future of Web site design and development are you on board?

HTML for Developers Course
Metrotek's Hypertext Markup Language (HTML) course gives you the core techniques of the most common web programming language today. Previous programming experience will be helpful, but not required. Expert Martin Schaeferle takes you step-by-step through the history and basics, all the way through to interactive web pages and scripting. Learn what it means to work with links, frames, style sheets, and forms, incorporate existing applets to create interactive pages and understand dynamic HTML (DHTML).

HTML Fundamentals Course
Metrotek's HTML Fundamentals course teaches the basic principles behind the most common language used for web page creation today. Deborah Berg explains how HTML tags and attributes are used to format text and paragraphs, add images and color, along with creating links, tables and web page frames. You'll also learn how to use Cascading Style Sheets (CSS) in your web page creation, and create multimedia effects and forms to further enhance your web page.

Hurting With Words Course
This course is designed to raise awareness of a very real, yet often overlooked, form of abuse: emotional violence. Hurtful words include threats, bullying, and intimidation-anything which causes feelings of humiliation, fear, or worthlessness on the part of the victim. You'll examine the causes of many different types of emotional abuse: men to women, husbands to wives, parents to children, adults to children, and group to group. At the conclusion of this course, you'll be aware of many successful methods of dealing with verbally or emotionally abusive people.

IC3 Global Standard 3 (GS3) Course
Bridge your digital divide with IC3 Global Standard 3 (GS3). This course covers a broad range of computing knowledge and skills that proves competency in computing fundamentals (hardware, software and using an operating system), key applications (common program functions, word processing and spreadsheet functions) and living online (networks and the internet, email and the impact of computing on society).

IC³ Global Standard 4 (GS4) Course
Bridge your digital divide with IC³ Global Standard 4 (GS4). This course covers a broad range of computing knowledge and skills that proves competency in computing fundamentals (hardware, software, and using an operating system), key applications (common program functions, word processing, and spreadsheet functions) and living online (networks and the Internet, email, and the impact of computing on society). In addition to the IC³ core standards, this course also covers material related to the ICT curriculum.

IC3: Internet and Computing Core Certification (2005) Course
This is the course that will enable you to understand the basics of computers and how to use the Internet - the IC3: Internet & Computing Core Certification 2005 Standard course from Metrotek! Expert instructor Lisa Landry covers all the latest IC3 certification objectives. At the conclusion of this course, you will have a solid foundation that will maximize your ability to use a computer and the Internet and arm you with a clear understanding of basic software application features.

IC3: Internet and Computing Core Certification (2005) Spanish Course
This is the course that will enable you to understand the basics of computers and how to use the Internet - the IC3: Internet & Computing Core Certification 2005 Standard course from Metrotek! Expert instructor Lisa Landry covers all the latest IC3 certification objectives. At the conclusion of this course, you will have a solid foundation that will maximize your ability to use a computer and the Internet and arm you with a clear understanding of basic software application features.

IC3: Internet and Computing Core Certification Professional Course
The IC3: Internet and Computing Core Certification 2005 Professional course from Metrotek will benefit anyone aiming to improve and validate their digital literacy, increase productivity and expand their organization's computer knowledge base. Metrotek expert Evan Glassett covers IC3 certification objectives, presents real-life scenarios and explains basic computing concepts. At the conclusion of this course you will feel confident in your ability to use a computer and the Internet to pass the three IC3 certification exams - Computing Fundamentals, Key Applications and Living Online.

Illustrator CS2 Course
Author and design expert, Andy Anderson introduces Illustrator CS2 and all of its enhanced capabilities and newest features. If you are a media designer, graphic illustrator or multimedia producer, this course is a must for you! It includes everything from basic drawing, navigation and tool functions to intermediate and advanced special effects and print functions. In addition, the course covers all Adobe ACE (Adobe Certified Expert) exam objectives for full exam preparation and practice guidelines.

Illustrator CS4 Fundamentals Course
In the newest version of Illustrator CS4 you will discover exciting new tools and features. Draw more natural vector art with the blob brush and eraser tools, create multiple artboards within one Illustrator document, and experience the completely revamped gradient tool. You will learn tricks, techniques, and go-arounds to achieve brilliant results, artistic effects, and stunning visuals. Whether you are preparing work for print, the web, or beyond, you will gain the skills necessary to stay competitive using Illustrator CS4.

Implementing IOS Network Security Course
The Implementing IOS Network Security course maps to Cisco's 640-553 IINS certification. This exam is geared toward individuals who are looking to specialize in security. With a CCNA Security certification, a network professional demonstrates the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats. The CCNA Security curriculum emphasizes core security technologies, the installation, troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data and devices, and competency in the technologies that Cisco uses in its security structure.

Implementing Unified Wireless Networks Course
Metrotek's Implementing Unified Wireless Networks course will teach you how to design, install, configure, monitor and perform basic troubleshooting of Cisco WLAN in small and medium-sized business and enterprise installations. This course is designed to help you prepare for Cisco's IUWNE exam, an associate-level certification in the wireless field. Reinforce what you learn with instructor-assisted, hands-on labs that include creating an ad-hoc connection and analyzing the communication, configuring a controller and access point (AP), converting an autonomous AP to controller-based mode, installing and configuring a mobility express wireless controller and AP, configuring EAP-FAST authentication with WPA, configuring the controller and the AP from the WCS interface, working with the map editor tool, and backing up the controller configuration and WCS database.

Implementing VoIP Course (Exam 642-436)
Implementing VoIP course validates associate-level knowledge and skills required to administer a voice network. In this training you will learn to demonstrate the skills required to perform baseline installations, operation and maintenance on Cisco VoIP solutions. Learn such technologies as IP PBX, telephony, handset, call control and voicemail solutions. This is a foundation course to understand the design, planning and development of converged voice and data networks that provides theatrical and practical experience. This course is structured for preparation to take and pass the CCNA Voice exam and also by being designed to empower you with the practical training that a CCNA Voice professional requires.

InDesign CS2 Course
InDesign CS2 is a powerful application widely used by creative professionals to design sophisticated publications. Debbie Berg begins with the very basics of the interface, then builds upon this knowledge to demonstrate how to work with text frames and layers, format text, apply styles, add graphics and much more. At the conclusion of this course, you will be inspired to create your own professional layouts right away!

InDesign CS4 Course
Adobe InDesign CS4 is a desktop publishing course that covers learning page layouts and provides countless tips and techniques to help you become more productive with InDesign CS4. Explore typography and color, and learn about tables and styles. Create layouts for magazines, newsletters, and brochures. InDesign CS4 breaks down the barriers between online and offline publishing by teaching you how to make Adobe PDF files and rich interactive documents, prepare files for high-resolution printing and web, and create things such as posters, flyers, brochures, magazines and books.

InDesign CS5 Course
So you want to become a Design Layout Professional. The InDesign CS5 course will teach you everything that you need to know about InDesign in order to begin or advance your career as a Design Layout Professional. Renowned Adobe instructor and published author Chad Chelius takes you on a tour of all the newest features on InDesign CS5 and provides insider tips and tricks that will give you the tools you need to succeed and excel in your career as a Design Layout Professional.

Internet Business Associate Course
Learn and understand the basic points of knowledge that comprise Internet technologies. We will show you how to manage and maintain the core business software and hardware that organizations use to provide reliable Internet connectivity. Apply the design factors for usability and navigation states in electronic media. Identify the importance of Quality of Service (QoS), performance issues and their effect on today's web based economy. The CIW Web Foundations Associate series is the starting point to a high demand market for Internet support, Web Server Administration, Web Site Management, or Web Site Developers. There are three exams that comprise of this astute certification; CIW Internet Business Associate, CIW Network Technology Associate, and CIW Site Development Associate. You must successfully pass each exam to achieve the CIW Web Foundations Associate credential. At the end of this training, you will be prepared to pass the CIW Internet Business Associate exam 1D0-51A.

ISA Server 2004 Course (Exam 70-350)
ISA Server is a full-featured, application-layer firewall designed to protect organizations from attack by both external and internal IT security threats. In Metrotek's ISA Server 2004 course expert Aaron Spurlock covers everything from planning and installation to security configurations and remote monitoring to features of firewall integration, VPN architecture support, filtering methods and VPN traffic inspection capabilities. Detailed explanations provide a step-by-step walk through scenarios for any number of network configurations.

J2EE for Developers Course
Java2 Enterprise Edition (J2EE) is Sun Microsystems' platform for developing multi-tier enterprise applications. In the J2EE for Developers course from Metrotek, expert instructor Campbell Gunn shows anyone with basic programming experience how to build and deploy applications by assembling standardized components and providing component services using J2EE features like Java Servlets, JavaServer Pages and Enterprise JavaBeans. At the conclusion of this course, you will understand how J2EE works and how to build enterprise applications using the multi-tier model.

J2SE for Developers Course
Java2 Standard Edition (J2SE) is Sun Microsystems' software development kit for building critical enterprise applications. In Metrotek's J2SE for Developers course, experienced programmers and project managers responsible for creating enterprise applications using Java2 learn how to use the tools within the SDK to provide rapid development and deployment. Expert instructor Neal Ford starts with an introduction to Java2 and progresses step-by-step to advanced topics.

Java2 for Programmers Course
With the Java2 for Programmers course from Metrotek, anyone with some previous programming experience can discover the power of developing applications with Java2. Expert Wayne Snyder teaches you key Java2 techniques like exception handling, use of classes, and the Advanced Windowing Tool Kit. At the conclusion of this course, you will understand object-oriented programming techniques and know how to write client-based GUI programs using Java2.

JavaScript for Developers Part 1 Course
The JavaScript for Developers Part 1 training course from Metrotek starts with core concepts and takes you step-by-step through the process of creating richer, more dynamic client-side web pages using JavaScript. Expert instructor Campbell Gunn combines information usually found only in multiple reference sources into this concise course. At the conclusion of this course, you'll understand how to effectively use JavaScript to develop interactive client-side web pages.

JavaScript for Developers Part 2 Course
The JavaScript for Developers Part 2 course from Metrotek completes the JavaScript series begun with JavaScript for Developers Part 1. Expert instructor Campbell Gunn uses his extensive experience at integrating solutions from software produced by different vendors to provide information usually found only in multiple reference sources. At the conclusion of this course, you'll understand how to effectively use JavaScript to develop richer, more dynamic client-side web pages.

JavaScript Fundamentals Course
Ensure the time you spend preparing for the CIW JavaScript Fundamentals Exam is wisely spent by spending it with the experts at Metrotek. Metrotek's JavaScript Fundamentals course teaches developers how to use the features of the JavaScript language to design client-side, platform-independent solutions. Students will also gain an understanding of the most popular applications of JavaScript.

Job Hunting in a Digital World
Job Hunting in a Digital World taught by Head Hunting Expert, Sharon Bondurant with Tech Finders, Inc. will help you land your dream job. This course teaches you how to build a resume that gets real results and shows you how to create a personal brand that stands out. This course also teaches you how to navigate online job searches successfully. Plus, social media is a great way to connect with new employers, but some of the information you have out there may be costing you the job. We will teach you how to use social media to your advantage and land that job.

La Prevención de Acoso Sexual en el Lugar de Trabajo 2005
Sexual harassment hurts productivity, damages morale and costs employers millions of dollars a year! If an employer is aware of sexual harassment in the workplace, the employer becomes liable for the consequences. The Preventing Sexual Harassment in the Workplace course from Metrotek includes interactive real world examples and assessments that demonstrate the law and examine your role, rights and responsibilities in dealing with sexual harassment. Learn how to develop and enforce a clear company policy that is in compliance with the Civil Rights Act of 1964.

La Prevención de Acoso Sexual en el Lugar de Trabajo 2005 - California
Sexual harassment hurts productivity, damages morale and costs employers millions of dollars a year! If an employer is aware of sexual harassment incidents, the employer becomes liable for the consequences. This Metrotek course includes interactive real world examples and assessments that demonstrate the law and examine your role, rights and responsibilities in dealing with sexual harassment. Learn how to develop and enforce a clear company policy that complies with the Civil Rights Act of 1964 and California Statute AB-1825.

Leadership Series
The Leadership Series from Metrotek provides five complete courses of instruction to help organizations develop effective leaders and successful teams. Courses include Powerful Communication Skills, Powerful Presentation Skills, How to Supervise People, How to Coach an Effective Team and How to Handle Conflict and Confrontation.

Leadership Skills for Women Course
Polishing communication styles, developing team-building skills, and creating a successful leadership model are at the heart of this informative course. This is a great first step for women who want to become tomorrow's business leaders. Let the experts show you how to overcome stereotypes of women as leaders and develop the characteristics of effective leaders.

Learning Mac OS X Course
Learning Mac OS X will teach you the basics from navigating and customizing your Mac to file management. You will discover that your Mac can handle anything from the most mundane job to the most exciting, and it can complete them both with equal amounts of elegance and ease. Ammon Wiese takes you step-by-step through using the dashboard effectively and also surfing the Internet to communicate with friends and family using email and chat.

Learning Office 2007 Course
Microsoft's Office 2007 is the office of the future. A fresh new look, together with timesaving practical elements await you as you update and learn new computing skills. Metrotek expert Erin Olsen demonstrates the new advanced features of this valuable Office application series. She uses real scenarios to help you find ways to customize to your office requirements as well as save time and money. Your familiarity with the Office 2007 environment will enable you to develop timesaving skills that help you become more productive and speed up your office workflow.

Learning Online
This course focuses on the techniques required for the successful completion of self-paced online courses, or traditional education online classes. You will learn about the technologies involved in online learning and how to effectively implement those technologies to aid in your success. You will learn study strategies and their similarities and differences with traditional classroom methods. We'll teach you effective group study and communication techniques to give you the tools you'll need to ensure your success.

Learning Windows 7 Course
Learning Windows 7 training course from Metrotek will teach you basic techniques and concepts that will bridge your understanding with Microsoft's latest operating system: Windows 7. These topics include starting Windows 7, understanding what you can do with Windows 7, and new personalization techniques. Expert Ammon Wiese will introduce you to new and exciting features of Windows 7 such as Jump Lists, Aero Peek, Pinned Items, Homegroups and Microsoft's newest peer-to-peer network that allows users to share video, music, and other personal data quickly and securely.

Learning Windows Vista Course
Microsoft has introduced Windows Vista as its latest Graphical User Operating System. Vista is packed with new features such as file protection and restore, multimedia for improved communication, internet security and much more. Metrotek's expert, Erin Olsen, will help you understand these new features and how to make them work for you or your business. This course is a must for anyone who has Windows Vista as their operating system.

Learning Windows XP Course
Update your computing skills and jump-start new ones as you learn Windows XP from experts Erica Wadley and Nicole Kimzey. This Metrotek course uses real scenarios to help you optimize your system with enhanced settings, browser and email options, and much more. You'll learn how to use advanced features including the photo editing suite, digital media library and moviemaker interface. As you become familiar with the Windows XP environment, you'll build timesaving skills that help you get the most from your PC and become more productive.

Legal Record Keeping Policies Course
This fun and engaging program will take you through the complex and often confusing maze of documents and records required by federal law and numerous regulatory agencies. You will learn just what records you should keep, what should be included with them - or not - and how long you should keep them. Doing it wrong is a risk you cannot afford to take.

Making a Good Impression: Resumes, Interviews, and Appearance
Whether you are looking for a part-time job, a full-time summer job, or the beginning of a career, you must master certain skills in order to be successful. And once you've landed the job, what then? Even after impressing the employer with a good resume or a strong interview, you must understand basic workplace etiquette and proper employee behavior in order to keep the job that you worked so hard to attain. The Making a Good Impression: Resumes, Interviews, and Appearance course aims to prepare job-seekers for the challenging and exciting world of employment by guiding them through the steps of the job search. The course follows several young people as they start new jobs, from discovering openings to writing resumes and cover letters to interviews and follow-ups. Along the way, important employee skills will be stressed.

Making Humor Work Course
There is a definite role for humor in the workplace. This Metrotek course, based on the book Making Humor Work by Dr. Terry Paulson, shows you how to problem-solve, defuse resistance to change, disarm anger, and improve and increase memory through the effective use of humor on the job. This course provides material to improve the quality of work-and life-by using humor appropriately.

Manage Time Course
It's a fact of life - if you can't manage time effectively, you'll have difficulty meeting deadlines and handling your most pressing priorities. The Manage Time training course from Metrotek helps you maintain your schedules, priorities, and commitments without running behind. Learn to effectively plan and prioritize each day, week, and month. Manage Time will show you how to make space for all the important things in your life.

Managing a Diverse Workforce Course
You will learn how to build a workplace that is accepting, understanding, and respectful of all the differences seen in others. Learn to appreciate individual characteristics that coworkers bring to the mix. Employees will discover how to break through the stereotypes and prejudices that can prevent them from accepting the differences they see around them.

Managing Change at Work Course
Become a motivating influence during times of change. This interactive Metrotek course, based on the book Managing Change at Work by Dr. Cynthia D. Scott & Dr. Dennis T. Jaffe, provides the skills managers need for understanding and supporting people through the process of change. Real world examples teach you how to rise to the challenge of mergers, takeovers, and downsizing to build a motivated workforce in any situation.

Managing Disagreement Course
Most of us go out of our way to avoid disagreements, let alone try to manage them. Yet, effectively managing disagreement can be one of the most important supervisory and managerial skills. In the Managing Disagreement training program from Metrotek, users can take a sophisticated assessment of their own conflict management style, learn the nine ways to approach and deal with disagreement and see examples of each of these styles illustrated in dramatic vignettes.

Managing for Commitment Course
In today's changing workplace, employee commitment and company loyalty are major issues faced by employers in every business sector. This Metrotek course based on the book Managing for Commitment by Carol Kinsey Goman, provides organizations and supervisors specifically defined steps for establishing good management skills and increasing employee trust and loyalty. By presenting concepts that teach balancing self-fulfillment with job commitment, managers empower employees, thus increasing productivity and company loyalty.

Matching Your Skills, Talents, and Ambitions to a Dream Career
“Find your passion” is the mantra of guidance counselors and graduation speakers in schools across the nation. The first step in any job-seeker's career map to success is figuring out their own unique skills and talents. The best jobs are those that are interesting and challenging, and also allow employees to use their aptitudes and abilities to the fullest. Job-seekers wonder if there is a formula for finding that magic combination. One variable in that magic equation is exploration--exploration is an essential tool for any career map. The wider a net that students cast in the sea of career opportunities, the better chance they have of finding jobs that truly inspire them. The Matching Your Skills, Talents, and Ambitions to a Dream Career course outlines several strategies that job-seekers can use to create a personal career map. Through expert advice and real-life examples of young people happily employed in their dream careers, vital career lessons will be learned: how to examine talents, how to connect findings to a dream job, and how to map out a path to achieving goals of career success.

Men and Women Working Together Course
The ability of men and women to work together successfully is crucial in any workplace. This course examines how to develop the awareness and skills necessary to resolve conflicts and to meet other challenges that arise, and it provides a set of productive communication tools for everyday use.

Mentoring Course
Is mentoring right for you? You'll find this interactive training course from Metrotek to be an insightful guide to better mentoring in today's workplace and learn the skills of a competent, inspiring teacher. This course, based on the book Mentoring by Gordon F. Shea, explains the many styles of mentoring, how to understand mentee needs and what types of behaviors to practice and avoid.

Motivation and Goal Setting Course
Are you tired of setting goals and then never quite achieving them? Would you like to rocket out of your current routine and become more productive? Are you eager to break through the barriers that hold you back? You can do it! This invaluable training course for professionals will not only help you determine your goals, but will also give you strategic tools you can apply right away to motivate yourself toward making your goals realities.

MTA .NET Fundamentals Course
MTA .NET Development Fundamentals is designed to provide students with an explanation and understanding of Microsoft's .NET Framework. This course helps prepare students to pass the Microsoft exam 98-372, Microsoft Technology Associate: .NET Development Fundamentals. MTA is a new entry-level credential from Microsoft that validates the foundational knowledge needed to take the first step toward building a successful career in technology. The MTA certification programs cover the baseline knowledge of building and managing Microsoft Windows Servers, Windows-based network operating systems, Active Directory, account management, and system recovery tools, software, Windows, Web and .NET development principles and procedures. Expert Tony Northrup provides you with real-world development techniques while covering each objective required for the MTA certificate. This course provides you with interactive videos that meet the needs of multiple styles of learning from auditory to visual. The MTA .NET Development Fundamentals eLearning course includes a pre-test and post-test that accurately identifies your skill gap. Northrup will guide you step by step and help you close your skill gap with content concentrating on each exam objective. Achieving the Development MTA certificates are the first step toward becoming a Microsoft Certified Professional Developer (MCPD).

MTA Database Administrator Fundamentals Course
MTA Database Administrator Fundamentals is the first step on the path to becoming a Microsoft Certified Database Administrator or Database Developer. This training course prepares students for Microsoft exam 98-364. MTA is a new entry-level credential from Microsoft that validates the foundational knowledge needed to take the first step toward building a successful career in technology. This MTA training will help you become familiar with concepts and technologies pertaining to Database Administration. In this course you will learn about relational databases, queries, stored procedures, and the security requirement for databases and the data stored in them. If a career in database administration is what you are looking for, then this is the first step on your certification journey. Expert Wayne Snyder guides you through each exam objective seamlessly, all the while preparing you for Microsoft exam 98-264. This course provides you with interactive videos that meet the needs of multiple learning styles from auditory to visual. The MTA Database Administrator Fundamentals eLearning course includes a pre test and post test that accurately identifies your skill gap. Snyder will come in and help you close the skill gap with content concentrating on each exam objective. Achieving MTA certifications is the first step toward becoming a Microsoft Certified Technology Specialist (MCTS).

MTA Networking Fundamentals Course
MTA Networking Fundamentals is designed to provide students with an explanation and understanding of fundamental networking concepts. This training course prepares students for Microsoft exam 98-366. MTA is a new entry-level credential from Microsoft that validates the foundational knowledge needed to take the first step toward building a successful career in technology. The MTA certification programs cover the baseline knowledge of building and managing Microsoft Windows Servers, Windows-based network operating systems, Active Directory, account management, and system recovery tools. Expert Scott Kennedy guides you through each exam objective seamlessly, all the while preparing you for the Microsoft exam 98-366. This course provides you with interactive videos that meet the needs of multiple styles of learning from auditory to visual. The MTA Networking Fundamentals eLearning course includes a pre test and post test that accurately identifies your skill gap. Kennedy will guide you step by step and help you close your skill gap with content concentrating on each exam objective. Achieving MTA certifications is the first step toward becoming a Microsoft Certified Technology Specialist (MCTS).

MTA Security Fundamentals Course
MTA Security Fundamentals is designed to provide students with an explanation and understanding of fundamental security concepts. MTA is a new certification program that Microsoft has created specifically for students entering into the IT industry for the first time. It validates the foundational knowledge needed to build and secure Microsoft Windows Servers, Windows-based network operating systems, Active Directory, account management, and system recovery tools. The MTA Security Fundamentals certification is a pathway for future certifications and career opportunities. Expert Tom Carpenter guides you through each exam objective seamlessly, all the while preparing you for the Microsoft exam 38-367. This course provides you with interactive videos that meet the needs of multiple styles of learning from auditory to visual. The MTA Security Fundamentals eLearning course includes a pre test and post test that accurately identifies your skill gap. Carpenter will guide you step by step and help you close your skill gap with content concentrating on each exam objective. Achieving MTA certifications is the first step toward becoming a Microsoft Certified Technology Specialist. (MCTS)

MTA Server Administration Fundamentals Course
MTA Server Administration Fundamentals is designed to provide students with an understanding and explanation of fundamental server administration concepts. This training course prepares students for Microsoft exam 98-365. MTA is a new entry-level credential from Microsoft that validates the foundational knowledge needed to take the first step toward building a successful career in technology. The MTA certification programs cover the baseline knowledge of building and managing Microsoft Windows Servers, Windows based network operating systems, Active Directory, account management, and system recovery tools. Expert Tom Carpenter guides you through each exam objective seamlessly, all the while preparing you for Microsoft exam 98-365. This course provides you with interactive videos that meet the needs of multiple styles of learning from auditory to visual. The MTA Server Administration Fundamentals eLearning course includes a pre test and post test that accurately identifies your skill gap. Carpenter will come in and help you close that skill gap with content concentrating on each exam objective. Achieving MTA certifications is the first step towards becoming a Microsoft Certified Technology Specialist (MCTS).

MTA Software Development Fundamentals Course
This course is designed to prepare students for the MTA: Software Development Fundamentals exam, which is designed to provide candidates with an assessment of their knowledge of fundamental software development concepts. This exam gives you the opportunity to discover if this path is the right one for you. It can also serve as a stepping-stone to the Microsoft Certified Technology Specialist exams. This exam is ideal for high school students or college students who are looking to improve their resumes or college applications.

MTA Web Development Fundamentals Course
This course is designed to prepare students for the MTA Web Development Fundamentals exam, which is designed to provide candidates with an assessment of their knowledge of fundamental Web development concepts. It can also serve as a stepping-stone to the Microsoft Certified Technology Specialist exams for ASP.NET Web Development. This certification is ideal for high school or college students that want to explore the Web Development path. This can also improve college applications and resumes.

MTA Windows Development Fundamentals Course
MTA Windows Development Fundamentals is designed to prepare students with Windows programming and application development knowledge and skills. Learn to design and implement the basics of Windows GUI design. Understand the basics of Microsoft's new WPF and XAML coding methodologies. The MTA Windows Development certification is a pathway for future certifications and career opportunities. Expert Margaret Fisher guides you through each exam objective seamlessly, all the while preparing you for the Microsoft exam 98-362. This course provides you with interactive videos that meet the needs of multiple styles of learning from auditory to visual. The MTA Windows Development Fundamentals e-Learning course includes a pre test and post test that accurately identify your skill gap. Fisher will guide you step by step and help you close your skill gap with content concentrating on each exam objective. Achieving MTA certifications is the first stepping-stone to the Microsoft Certified Technology Specialist exams for ASP.NET Web Development. MTA is a new Microsoft certification program that validates the foundational knowledge needed to begin a career in the IT industry. The MTA certification path is the recommended entry point to begin your certification path.

MTA Windows Operating System Fundamentals Course
MTA Windows Operating System Fundamentals is designed to provide students with an explanation and understanding of Microsoft's Windows operating system. This course helps prepare students to pass the Microsoft exam 98-349, Microsoft Technology Associate: Windows Operating System Fundamentals. MTA is a new entry-level credential from Microsoft that validates the foundational knowledge needed to take the first step toward building a successful career in technology.

Multiplication and Division of Real Numbers Course
This course is designed for students who need review, or who are just looking for an extra edge in their mathematical studies. Professor Terry Caliste, an instructor known for infectious energy and enthusiasm, takes students step-by-step through recognizing properties of operations and using order of operations. At the conclusion of this course, students will be able to recognize and generate equivalent forms for simple algebraic expressions and solve linear equations.

Negaholics Course
Do phrases like, "It won't work," "Can't be done," or "It'll never happen!" ring in your ears day after day? Then chances are you're dealing with a Negaholic, an individual addicted to negative thinking and behaviors. When negativity spreads unchecked in the workplace, morale plummets, motivation vanishes, productivity slows and everyone is miserable! This course will give you real-world examples that you can use when you encounter a Negaholic. You'll be absolutely amazed as negative attitudes are transformed into positive behaviors right before your eyes!

Network+ 2009 Certification Course
Network+ is an elite training program that completely and adequately prepares students to become Network+ certified. Students will gain the knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, and basic design principles. This course will provide students with the ability to effectively learn real-world concepts and skills to help launch or enhance a networking career. This course will prepare you to pass the CompTIA Network+® certification exam N10-004.

Network+ 2012 Certification Course
Network+ is an elite training program that completely and adequately prepares students to become Network+ certified. Students of CompTIA Network+ 2012 will gain the knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, and basic design principles. The CompTIA Network+ certification course will provide students with the ability to effectively learn real-world concepts and skills to help launch or enhance a networking career.

No Excuses: Sexual Harassment Course
This course uses a series of real-life scenarios to demonstrate various kinds of sexual harassment in the school environment. Examples presented range from indirect forms of harassment (such as unwanted propositions, rumor spreading and name calling) to more blatant kinds like physical blocking or touching. Real-life teens describe their experiences with sexual harassment and a Sexual Harassment Officer suggests options and resources students can seek to help them deal with an unwanted situation once it has been identified.

No Tolerance for Sexual Harassement Course
No Tolerance for Sexual Harassment teaches you how to take a stand against sexual harassment in the workplace. You will learn how to create a company policy that employees can easily access and understand. We'll also show you how to make sexual harassment training a priority for your company and a requirement for all employees. Proper training and follow-up documentation put you in a better position to prevent sexual harassment and defend your company and employees against potential complaints, charges, and liabilities.

Office 2003 Macros Course
Office Administrators and Organizers - this course is a must have for you! Make your work in Excel or Word easier! Macros are one the most efficient ways to get those routine tasks done quickly - but we often don't have time to spend to learn about them by trial and error. In just one session Erin Olsen will teach you the critical features of macros for both Excel and Word - and you will be saving your valuable time for other tasks. PLUS Erin will explain VBA primer, which sheds light on how to write simple code, testing and formatting.

Office XP Integration Course
If you're a self taught Microsoft Office user, or if you simply have to get more done faster with fewer resources, the Office XP Integration course from Metrotek is for you. You've probably wished for an easier way to get data from a Word document into an Access database or an Excel spreadsheet. In this next level of Office training, expert instructor Erin Olsen shows you how to transfer data among Office programs regardless which application or document type it was created in. You will quickly create the document that pulls the information together!

Operations with Positive and Negative Numbers Course
As part of the Basic Math series, Operations with Positive and Negative Numbers will help students catch up and build confidence in their math skills, or give motivated students an extra edge. In this course, the student will begin with number lines, integers and absolute value then move on to adding, subtracting, multiplying and dividing integers and conclude with order of operations. Every detail is covered and included worksheets allow the student to work along with the on-screen tutors to sharpen skills through practice tests.

Outlook 2003 Course
Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the calendar, managing and scheduling your time more effectively, creating better professional communications? Expert Erin Olsen will teach you how to do all of this and more with Outlook 2003.

Outlook 2007 Course
Email is the most common form of business communication in use today. Outlook 2007 is the next generation of email application and there is more to Outlook now than ever before. Expert Erin Olsen guides you through the innovations and techniques of navigation in the new Outlook interface. Learn the skills, tips and tricks that will have you using Outlook to create your professional communications. As Outlook moves into the future you will be at the forefront with up-to-date knowledge and skills.

Outlook 2010 Course
Are you a student who needs to communicate with classmates on projects and assignments? Are you an office worker who needs to keep track of project tasks and schedule events? If you answered yes to either of these questions or you have just purchased a new computer and it came with Office 2010 pre-installed than this is the course for you. The Outlook 2010 course will teach everything that you need to know to become proficient and efficient with Outlook. Learn all of the new features of Outlook and get fascinating tips and tricks that will save you time and energy when working in Outlook. Michael Meskers brings his, 'Plain English' approach Outlook and I'm sure you're going to love his speed keys tips.

Pen. Testing Foundations Course
The Pen Testing Foundations training course is the 1st step in the CPTEngineer series which is based on 5 key elements of Pen Testing; information, gathering, scanning, enumeration, exploration and reporting. The latest vulnerabilities will be discovered using these tried and true techniques. Expert Duane Anderson will walk you through business skills needed to identify protection opportunities, justify testing activities and optimize security appropriate to the business needs in order to reduce business risk. This course is part one of five training series that will help prepare you to pass the CPTEngineer Certification Exam, formerly known as CPTS.

Pen. Testing Websites and Databases Course
Pen Testing Websites and Databases training course is the 4th course in the CPTEngineer series which is based on 5 key elements of Pen Testing; information, gathering, scanning, enumeration, exploration and reporting. In this course you will; learn to understand SQL Injections and SQL Injection enumeration. Learn Metasploit and other database direct attack tools. Learn the process of hardening databases. Expert Duane Anderson will walk you through countless hours of hands-on lab demonstrations that will teach you all of the techniques and secrets used by pen testing professionals. This course is part four of five training series that will help prepare you to pass the CPTEngineer Certification Exam, formerly known as CPTS.

Pen. Testing Wired and Wireless Networks Course
Pen Testing Wired and Wireless Networks training course is the 3rd course in the CPTEngineer series which is based on 5 key elements of Pen Testing; information, gathering, scanning, enumeration, exploration and reporting. In this course you will learn to use TCP packet sniffers to understand the methods that attackers use to gather sensitive encrypted data. Expert Duane Anderson will teach you the different wireless encryption standards and their vulnerabilities. Duane will walk you through countless hours of hands-on lab demonstrations that will teach you all of the techniques and secrets used by pen testing professionals. This course is part three of five training series that will help prepare you to pass the CPTEngineer Certification Exam, formerly known as CPTS.

Penetration Vulnerabilities Uncovered Course
The Penetration Vulnerabilities training course is the 2nd step in the CPTEngineer series which is based on 5 key elements of Pen Testing; information, gathering, scanning, enumeration, exploration and reporting. In this course expert Duane Anderson will help you understand the techniques necessary to effectively asses your system and network vulnerabilities. In this course you will learn the different tools used to asses system vulnerability and you will learn how and when to use them in the work place. You will also get an in-depth look at malware and learn the techniques necessary to prevent malware attacks. This course is part two of five training series that will help prepare you to pass the CPTEngineer Certification Exam, formerly known as CPTS.

Percents Course
Michael Cain, a creative, enthusiastic teacher, will help students catch up and build confidence in their math skills, or give motivated students an extra edge. In this course, students will begin with converting between decimals and percents and equivalent expressions, move on to expressing ratios as percents, finding the percent or base of a number and conclude with simple interest. Every detail is covered and included worksheets allow the student to work along with the on-screen tutors to sharpen skills through practice tests.

Photoshop CS Photo Restoration Course
With the Photoshop CS Photo Restoration course from Metrotek, you'll learn how to make virtually any digital photo picture perfect. Whether you have a decades-old portrait scanned from a print, or a snapshot captured this morning with your digital camera, expert instructor Andy Anderson will show you professional tips for removing flaws, matching colors, changing backgrounds, correcting red-eye, and much more. At the conclusion of this course, you'll feel comfortable using the many tools in Photoshop CS to edit and restore digital photos.

Photoshop CS Tips & Tricks Course
Expert instructor Andy Anderson literally wrote the book on Photoshop tips, and he's back in this course to show you more tricks used by Photoshop professionals. With the Photoshop CS Tips and Tricks course from Metrotek, you'll learn time-saving techniques that will make image editing easier and quicker than ever. There are no basics included, just inside information to help you produce eye-popping, attention grabbing results with Photoshop CS. Prerequisites: Familiarity with Photoshop is strongly recommended.

Photoshop CS2 Course
In the Photoshop CS2 course you will discover how to create professional-quality Photoshop documents in just three sessions. In this compelling course, expert instructor, Andy Anderson, demonstrates the power of understanding Photoshop tools, preferences and menus. You will learn print formats, Internet formats, file compression and Photoshop terminology. At the conclusion of the course, you will understand how to effectively plan a document, select appropriate tools, and use color, layers, masks and paths to design your own original and powerful layouts.

Photoshop CS4 Course
Photoshop CS4, the latest edition from Adobe, will save you time and money. Learn how to adjust images, bypass cropping and retouching with intelligent ContentAware scaling. Enjoy smoother rotation, panning and zooming. Take your photos or digital art from good to fantastic by learning one of the most important features of Photoshop, "layer techniques." At the conclusion of this course you will be prepared to pass the ACE Program exam for Photoshop CS4 (9A0-094).

Photoshop CS5 Course
Adobe Photoshop software is ideal for photographers, graphic designers, and Web designers and is considered the world wide industry-standard application that delivers the richest, most robust editing and compositing tools available. As a result, becoming proficient in Photoshop is one of today's most sought-after skills. With Metrotek's Photoshop CS5 course your students can get all of the training they need in order to effectively and easily prepare to test their skills through the ACA Visual Communication using Adobe Photoshop certification exam. The ACA exam will help students; set project requirements, identify design elements when preparing images, understand Photoshop, manipulate images and evaluate digital images.

Photoshop CS5 for Mac Course
Adobe Photoshop CS5 is the premiere software used by photographers, graphic designers, and web designers worldwide. This industry-standard application delivers the richest, most robust editing and compositing tools available. If you are serious about your career in web design and digital marketing, becoming proficient in Adobe Photoshop is a must have skill when potential employers are looking at your resume. Metrotek's Photoshop CS5 course will give you all the training you need to effectively and easily prepare to test your skills by certifying on the Photoshop CS5 Visual Communication ACA certification exam. Studying for the Visual Communication ACA certification exam will help students; understand Adobe Photoshop, set project requirements, identify design elements when preparing images, manipulate images and evaluate digital images.

Photoshop CS6
Adobe Photoshop CS6 enables a novice photographer to touch up photos, and experienced graphic design professionals to create advertisements, logos, and marketing pieces. Through a vast collection of filters, tools, and palettes, Photoshop offers benefits to users of all skill levels. Learning how to master Photoshop is one of the most sought-after skills in today's job market. Metrotek's Photoshop CS6 course will teach your students what they need to know in order to effectively and easily prepare to test their skills through the ACA Visual Communication using Adobe® Photoshop® certification exam. The ACA exam will help students set project requirements, identify design elements when preparing images, understand Photoshop, manipulate images, and evaluate digital images.

Photoshop CS6 for Mac Course
Adobe Photoshop CS6 enables a novice photographer to touch up photos, and experienced graphic design professionals to create advertisements, logos, and marketing pieces. Through a vast collection of filters, tools, and palettes, Photoshop offers benefits to users of all skill levels. Learning how to master Photoshop is one of the most sought-after skills in today's job market. Metrotek's Photoshop CS6 course will teach your students what they need to know in order to effectively and easily prepare to test their skills through the ACA Visual Communication using Adobe® Photoshop® certification exam. The ACA exam will help students set project requirements, identify design elements when preparing images, understand Photoshop, manipulate images, and evaluate digital images.

Powerful Communication Skills Course
Communicating is more difficult in today's fast-paced technological world. It takes special skills to get people to listen to you - skills you will learn in this interactive media presentation. This dynamic course will help you identify the key elements of communicating and learn specific techniques for improving. Send a clear message...be a powerful communicator.

Powerful Presentation Skills Course
No matter what your role, the power and impact of a clear, persuasive presentation style is your most effective business ally...whether you're in front of one or 100 people. Learn to skillfully present your ideas with impact and confidence! This course is a truly innovative, practical approach to mastering the fundamentals of presentations. Present with confidence, you can do it!

PowerPoint 2003 Course
The ability to effectively present information to an audience is one of the most useful and valuable business skills you can possess. With the Microsoft PowerPoint 2003 course from Metrotek, you'll quickly progress beyond the basics of using standard templates that are so common in PowerPoint presentations. Expert instructor Erin Olsen shows you how to make your presentations effectively connect with your audience. At the conclusion of this course, you'll understand how to create PowerPoint presentations that bring your ideas to life and communicate your message.

PowerPoint 2007 Course
If you're an experienced PowerPoint user, you'll need to throw away your old impressions and prepare yourself to view the application in a new way. Even if you're new to PowerPoint, expert Erin Olsen makes the PowerPoint 2007 course from Metrotek a fun learning process for you while incorporating all disciplines needed to develop an effective presentation, including the skills needed to effectively communicate your message. At the conclusion of this course users will be able to combine text, graphics, audio and video to create a professional presentation.

PowerPoint 2010 Course
Microsoft has really hit a homerun with all of the new features of PowerPoint 2010. Metrotek expert, Michael Meskers guides you step-by-step through all of the newest features of PowerPoint 2010 in this new course. Easily edit your home and business video's right inside of PowerPoint with the new 'Trim Audio/Video' features. Use the new 'Backstage' features to quickly and easily share your presentation with family, friends, and co-workers. Add emphasis with all of the new and improved quick styles, transitions, and animations. If you have an idea, business concept, or even a vacation that you want to give a presentation on, then PowerPoint 2010 is the program for you.

Premiere Course
Premiere is Adobe's nonlinear video editing software. With the Adobe Premiere course from Metrotek you'll learn how to combine and edit video, audio, effects, animation, titles and other elements to build a completed video project. Expert instructor Andy Anderson shows you how to get started assembling your video and takes you step-by-step through the production process all the way to project completion. At the conclusion of this course, you will feel comfortable working in the Premiere environment to assemble and edit digital video projects.

Premiere Pro CS5 Course
Metrotek's Premiere Pro CS5 course – ACA is designed to teach individuals everything there is to know about video production, video editing, and how to use Adobe Premiere Pro CS5 to create video communication masterpieces. This course is mapped to Adobe's most recent ACA, Adobe Certified Associate, exam and upon the completion of this course you will be prepared to take the Visual Communication using Premiere Pro CS5 ACA test with confidence. Ryan walks you step-by-step through the entire video life cycle beginning with pre-production and planning and ending with editing it all together in Premiere Pro CS5. If you want to take your videographer skills to the next level and become a video professional this is the course for you.

Preventing Sexual Harassment in the Workplace - California Course
Sexual harassment hurts productivity, damages morale and costs employers millions of dollars a year! If an employer is aware of sexual harassment incidents, the employer becomes liable for the consequences. This Metrotek course includes interactive real world examples and assessments that demonstrate the law and examine your role, rights and responsibilities in dealing with sexual harassment. Learn how to develop and enforce a clear company policy that complies with the Civil Rights Act of 1964 and California Statute AB-1825.

Preventing Sexual Harassment in the Workplace Course
Sexual harassment hurts productivity, damages morale and costs employers millions of dollars a year! If an employer is aware of sexual harassment in the workplace, the employer becomes liable for the consequences. The Preventing Sexual Harassment in the Workplace course from Metrotek includes interactive real world examples and assessments that demonstrate the law and examine your role, rights and responsibilities in dealing with sexual harassment. Learn how to develop and enforce a clear company policy that is in compliance with the Civil Rights Act of 1964.

Productivity Series
Nearly every manager wants to be more productive personally and inspire his or her team to increase productivity. The Productivity Series from Metrotek can help you achieve that goal. The series includes five complete courses: The Art of Communication; The Art of Stress Management; The Art of Organization; Attitude for Success; and Manage Time.

Progressive Discipline and Successful Termination Course
Progressive Discipline and Successful Termination shows you how to work with problem employees and how to help improve their performance, attitude and effectiveness. Discover how early intervention keeps bad behavior from becoming a habit. With proper training, coaching and communication about expectations, your less-than-stellar employees may do a 180 - and eventually become your star performers.

Project 2003 Course
With the Project 2003 course from Metrotek, you will discover how to effectively plan, manage, and track the advancement of projects with Microsoft Project 2003. Expert instructor, Erin Olsen, begins this course with some project management basics. She will then take you through step-by-step, demonstrating ways to maximize your efforts and get the most from Project 2003.

Project 2007 Course
Learn to use the software to create and manage projects with minimal effort. Understand the value of well organized projects that can come in on budget, on time, and using the resources available. Find out how in today's busy world to handle project management. Whether your company is big or small project management is central to business success. This 3 session courses takes you from basic project management, understanding Gantt charts and critical path tasks, to working with tasks and manipulating resources to keep projects within budgets.

Project 2010 Course
Metrotek's Project 2010 course will introduce you to the new features of Microsoft Project 2010. Dahlia Gelbaum is a certified Project Management Professional and her approach to teaching Microsoft Project is perfect for beginners and experts alike. What's great about this course is not only does it teach individuals the ins and outs of Microsoft Project 2010, but it also prepares individuals to take the Microsoft 70-178 exam, Managing Projects with Project 2010 MCTS.

Project Management Course
This training teaches you the four phases of a project's life cycle, planning for quality, time and cost to make the best use of your resources. You will go through the steps to control your work-in-progress with interim reviews and bring your project to a successful conclusion. The principles of project management are applicable at all levels of an organization. Whether you are managing a construction project, software development, office relocation or a class reunion, your project will run more smoothly using these methods.

Project Management Fundamentals Course
Metrotek's Project Management Fundamentals course is an associate-level course in project management. This course is designed to introduce individuals to the concepts, processes, rules, and procedures to be an effective project manager. This course is great for someone just starting out in project management or someone who might be considering a career as a project management professional.

Project Management Professional 2009 Certification Prep Course
Prepare for and pass the PMBOK 4th Edition exam with Metrotek's Project Management Professional 2009 Certification Prep. This course guides you through the journey of understanding the basic fundamentals involved in high level project management. Discover what defines a project life cycle, how project management process mapping works and how to develop a project scope statement. By the end of this course, you will have the knowledge to successfully define and execute projects while gaining a strong understanding of administrative or contract closure. Project Management Professional is a registered mark of Project Management Institute, Inc.

Project Server 2007 Course
In this course you will learn to initiate enterprise projects and communicate through the project software with teams, collaborators, management and project stakeholders. Watch and learn as we teach the enterprise model in project management, how to share resources on multiple projects, build reporting using OLAP and SharePoint. Learn to administer the server for access, connectivity rights and version control. Work with the built in tools to create templates or implement custom projects. Learn to use the resource substitution wizard to staff projects and pool resources.

Publisher 2003 Course
Publisher 2003 is the Microsoft tool for creating materials for print, web or email publishing. Expert instructor Erin Olsen starts with the basics and moves step-by-step through the skills you need to get professional publishing results. The Publisher 2003 training course from Metrotek provides a convenient, affordable, effective way to learn how to design and publish newsletters, web pages, marketing collateral and other informational materials.

Publisher 2007 Course
Charles Carpenter takes you through Publisher 2007 from A to Z. Learn to work with the tool set to build masterful documents for print or the Web. You will learn to use Master Pages, quick methods to get your layout blocked out and filled in using consistent fonts and formatting. Work with pictures, create your own objects, use tables easily to make your document professional. Get your documents Web ready quickly to publish or share via email. You will be able to prepare flyers, newsletters, product, brochures or any basic marketing material for your customers or your internal teams.

Quality Focused Supervision Course
Build morale and productivity through engaged leadership. Your managers will learn to build supervisory skills that maintain discipline and command respect, without creating resentment. This course will help your managers recognize their management strengths and weaknesses, and will provide a benchmark for their improvement. Course Time: 00:25:17

QuickBooks 2011 Course
Metrotek's QuickBooks Certified User course is designed to help individuals prepare for the Intuit QuickBooks Certified User exam from Certiport. In this course, you will learn how to perform essential tasks within QuickBooks, such as managing lists, items, sales, purchases, and payroll. You will also learn how to customize QuickBooks to fit your individual business needs and create reports detailing your business's financial stability. The material in this course is presented in a way that makes it very easy to understand and apply in the real world. It is recommended that a typical candidate for this course have some basic knowledge of accounting principles.

QuickBooks Course
Metrotek's QuickBooks course teaches small business owners key bookkeeping skills using QuickBooks Pro. Expert instructor Erin Olsen walks you through the interface explaining the many features and capabilities of the application. You will learn how to create a new company, work with accounts and lists, manage inventory, record sales, and process payroll. You can easily review business status by generating reports and graphs and performing period-end procedures. The skills you learn in this course will enable you to manage your finances and run your business more efficiently.

Roots and Radicals Course
This course is designed to help students sharpen their skills or as a resource that teachers can employ to help struggling students stay up to speed. Energetic and enthusiastic Professor Terry Caliste helps students understand complex numbers, simplify radicals and combine radical expressions. At the conclusion of this course, students will understand and know how to use the inverse relationships of addition and subtraction, multiplication and division, and squaring and finding square roots to simplify computations and solve problems.

Routing and Switching Fundamentals Course (Exam 640-822)
In Metrotek's Routing and Switching Fundamentals course you will learn to plan, configure, and operate simple WAN and switched LAN networks using Cisco products. At the end of this course you will have the skills to successfully install, operate, and troubleshoot a small branch office network. This course will prepare you for Cisco ICND1 exam #640-822 the first exam to Cisco's certification path for Routing and Switching.

Routing and Switching Fundamentals Part II Course (Exam 640-816)
This second part of Routing and Switching will prepare you for the CCNA exam 640-816. Tom Carpenter will take you through the topics of VLSM, IPv6, OSPF, EIGRP protocols and learn to use access lists using NAT and DHCP. Work with point-to-point connections and Frame Relay. Learn to configure and troubleshoot VLAN and interswitch communications. Work with various routing methods and use trace methods to understand the various implementations available. Understand security implementation options using ACL's and NAT.

Routing and Switching Professional Course
Routing and Switching Professional is designed to meet the requirements of all three of the CCNP exams: SWITCH (642-813), ROUTE (642-902), and TSHOOT (642-832). This course will teach you skills you need to plan, configure, verify, and troubleshoot switches and routers as you implement them into complex enterprise routing and switching solutions. You will learn to work collaboratively with specialist on advanced security, voice, wireless, and video solutions.

Sales Preparedness Course
In this course you will learn five-step formulas to structure your presentation in a psychological progression that leads to customer commitment. Learn to establish rapport, build credibility, get attention, establish a need and motivate action. At the end of this course you will understand how to build powerful, persuasive psychology into every presentation you make. Course Time: 00:18:36

Sales with Integrity: Creating the Experience Course
Metrotek's Sales with Integrity course is geared toward sales people of all experience levels who want to be better at what they do. By focusing on the customer's needs and how to understand what those needs might be, Sales with Integrity empowers the salesperson with the ability to perform at a higher level. Communications expert Genie LaBorde and Salesman Michele Floriani guide you through the steps necessary to recognize the modalities through which your clients communicate and teach you the methods to effectively respond in kind. Sales with Integrity isn't just about closing the sale; it moves beyond numbers and cheesy sales tactics into the realms of practical application of sales fundamentals, person-to-person connection, and trust.

Security Essentials for Computer Users Course
Everyone who uses a PC or uses the Internet should be concerned about computer security. In the Security Essentials for Computer Users course from Metrotek, you'll learn about common security threats and their countermeasures. Expert instructor Mike Meyers addresses critical topics like setting strong passwords, ensuring email and browser privacy, activating anti-virus protection, and thwarting hackers. At the conclusion of this course, you?ll be aware of threats to your computer security and you'll know how to take concrete steps to protect against them.

Security+ 2008 Course
Develop your understanding of network administration by gaining a certifiable knowledge of Security+ by CompTIA. Learn how to secure and manage all facets of your network from CPU cycles to software used by individuals or across a network. Security+ is the next level to attain certification for every IT network administrator. This course will prepare you to pass the CompTIA Security+ certification exam SY0-201.

Security+ 2011 Course
Develop your understanding of network administration by gaining a certifiable knowledge of Security+ by CompTIA. Learn how to secure and manage all facets of your network from CPU cycles to software used by individuals or across a network. Security+ is the next level to attain certification for every IT network administrator. This course will prepare you to pass the CompTIA Security+® certification exam SY0-301.

Seeing Numbers Course
Do students really have a clear picture of what a million is? A billion? What about fractions, decimals, and percents? Can students actually picture these concepts in their minds? This course provides unforgettable visual images that establish a context in which students can better explore number sense. Using an investigative reporting format, the student views various areas where numbers are used and number sense is important. Classroom activities and posters extend and reinforce what the course has put in motion.

Server Administrator Course (Exam 1D0-450)
The Server Administrator designation is required of candidates seeking the CIW Website Manager or Master CIW Administrator certifications. In the Server Administrator course from Metrotek, expert instructor Aaron Spurlock shows you user management concepts, how to configure DNS services, and how to provide TCP/IP services.

Server+ 2009 Certification Course
The Metrotek Server+ course certifies the technical knowledge and skills required to build, maintain, troubleshoot and support server hardware and software technologies. The exam covers virtualization, disaster recovery and security procedures. Join expert Tom Carpenter as he covers everything from hardware acquisition to preparing for disaster recovery, server virtualization, recognize and troubleshoot various hardware and software issues that may occur on your servers. This training course will prepare you to pass CompTIA Server+ 2009 exam, SK0-003.

SharePoint 2010 Administrator Course
Metrotek's SharePoint 2010 Administration course is the second step in SharePoint Server 2010 administration. Metrotek training provides you with tools that enable you to concentrate on skill gaps and focus your studying where you need it. Expert Tom Carpenter will guide you through each exam objective seamlessly, while preparing you to pass the Microsoft 70-668 certification exam. This exam was created for administrators acting as technical leads over a team of administrators.

SharePoint 2010 Configuration Course
SharePoint 2010 is Microsoft's newest version of its integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight. SharePoint 2010 has been completely rebuilt from the ground up to give businesses a single infrastructure for all of their business needs. This course will cover all of the objectives to help you pass Microsoft's 70-667 exam, while maintaining an in-depth training environment that will have students installing, configuring, and administering SharePoint 2010 in no time.

SharePoint 2010 Course
Metrotek's SharePoint 2010 course is an introduction course to becoming a SharePoint contributor. This course will walk you through everything that you need to know to be able to add, update, delete and customize content on a corporate SharePoint site. In this course you will gain an understanding of what SharePoint 2010 is, and how you can use it to improve office efficiency and effectiveness. Broaden avenues of communication through shared processes, information, allowing for increased productivity in your organization on projects.

SharePoint Content Management and Collaboration Course
Every organization has a need for content management and collaboration. In Metrotek's SharePoint Content Management and Collaboration course, expert Erin Olsen teaches you how to utilize Office SharePoint Server 2007 to facilitate collaboration, provide content management features, implement business processes, and supply access to information that is essential to organizational goals and processes. By the end of this course you'll know how to collaborate on and publish documents, maintain task lists, and share information through the use of wikis and blogs.

SharePoint Server 2007 Course
Microsoft Office SharePoint Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight. Office SharePoint Server 2007 supports all intranet, extranet, and Web applications across an enterprise within one integrated platform, instead of relying on separate fragmented systems. This course will cover all of the objectives to help you pass Microsoft's 70-630 exam.

SharePoint Services 3.0 Configuration Course (Exam 70-631)
In Metrotek's SharePoint Services 3.0 Configuration course you'll learn how to make this versatile technology work for you no matter the size of your organization. Increase the efficiency of business processes and improve team productivity with tools for collaboration that help people stay connected across organizational and geographic boundaries. Expert Erin Olsen begins with design concepts and master page creation to get you started, and then takes you through advanced topics such as site administration, connection management and security.

Smooth Operations: Connecting Fractions Decimals and Percents
Number concepts like fractions or percents often act as a barrier for students, keeping them from realizing their full potential. This course aims to give students a firm foundation in basic mathematic skills to help them become adept at operations involving fractions, decimals, and percents and to understand the relationship that exists among them. Using graphics, demonstrations, and plain language, this course gives clear illustrations of the meaning behind the different operations involving these numbers.

Solving Equations and Problems Course
This course is designed to help students who need to sharpen their skills or as a resource that teachers can employ to help struggling students stay up to speed. Energetic and enthusiastic Professor Terry Caliste teaches students step-by-step to first simplify the equation or problem, solve the equation using one step or two, and how to solve equations with a variable on both sides of the equation. At the conclusion of this course, students will be able to write equivalent forms of equations, inequalities, and systems of equations and solve them with fluency.

SQL Server 2005 Designing Infrastructure and Security Course (Exam 70-443)
Metrotek's SQL Server 2005 Designing Infrastructure and Security covers the objectives needed to apply to your MCITP: Database Administration Track (Exam 70-443). Metrotek expert Wayne Snyder takes you through designing the database infrastructure layout strategies for data archiving, data distribution and recovery of data. You'll learn to analyze data, set up a database that is secure, available, easy to maintain and achieves the system performance you expect.

SQL Server 2005 Implementing a Database Course
This course covers complete implementation procedures including creating data types and tables, using constraints, triggers, and XML schemas. Basic knowledge of Transact-SQL is recommended along with some database design experience. Completion of this course provides the skills necessary for understanding key technologies in database implementation and combined with Metrotek's SQL Server 2005 Writing Queries and SQL Server 2005 Maintaining a Database will prepare you for the Microsoft MCTS exam 70-431.

SQL Server 2005 Maintaining a Database Course
Expert Wayne Snyder explains and demonstrates the tools and technologies for maintaining a database and shows complete implementation procedures including creating data types, using tables, constraints, triggers, and XML schemas. Students should have a basic knowledge of Transact-SQL along with familiarity of database design. This course, combined with Metrotek's SQL Server 2005 Writing Queries and SQL Server 2005 Implementing a Database will prepare you for the Microsoft MCTS exam 70-431.

SQL Server 2005 Optimizing and Maintaining Database Solutions Course (Exam 70-444)
In Metrotek's SQL Server 2005 Optimizing and Maintaining Database Solutions course you'll learn how to make maintenance and optimization of your database a breeze by creating automated functions, agents and maintenance plans. Metrotek expert, Barbara Andrews, will teach you how to use the SSIS tools, optimize your queries, and give you tips and tricks for connectivity and configuration. At the conclusion of this course, you'll know when and what to do should you need to scale or accelerate your database service to meet the demands of ever changing systems.

SQL Server 2005 Writing Queries Course
The Writing Queries course from Metrotek is the ultimate course for database administrators. Beginning with object-oriented databases, you'll build upon basic query concepts, move through data manipulation language, master common table expressions and create stored procedures. By the end of this course, you'll understand how to write SQL Server 2005 queries efficiently and accurately. This course, combined with Metrotek's SQL Server 2005 Implementing a Database and SQL Server 2005 Maintaining a Database will prepare you for the Microsoft MCTS exam 70-431.

SQL Server 2008 Designing, Optimizing, and Maintaining a Database Course
The SQL Server 2008 Designing, Optimizing, and Maintaining a Database course will help you prepare for 70-450 exam from Microsoft. You will learn how to design a database security server solution, design a backup and recovery solution, and design a strategy to maintain and manage databases. At the end of this course you will understand how to install, configure, maintain, and secure a SQL Server 2008 database.

SQL Server 2008 Implementation and Maintenance Course
SQL Server 2008 Implementation and Maintenance course will prepare you to become a SQL Server 2008 Database Administrator. You will learn how to maintain a SQL server database, perform data management tasks, monitor and troubleshoot SQL servers, and install and configure SQL servers. You will also learn what it takes to manage SQL server securities; manage logins, servers, users, and database roles. Taking the necessary measures to keep the organizations assets secure. This course will prepare you for the Microsoft SQL Server Exam 70-432.

Strata IT Fundamentals Course
Prepare for and pass the CompTIA Strata IT Fundamentals Exam with eLearning experts at Metrotek. This in-depth course is designed to be the starting point for anyone considering a career in the IT world. This course presents all of the topics covered on the Strata IT Fundamentals certificate in an easy to understand, real-world manner. Feel confident that when you have completed this course you will be prepared to pass the Strata IT Fundamentals exam and earn your certificate. CompTIA Strata certificate program was designed for candidates new to the IT industry. The Strata IT Fundamentals exam, FC0-U41 focus is on the basic understanding of technology. The training provided by Metrotek, Strata IT Fundamentals meets all objectives stated by CompTIA. At the end of this training course you will successfully understand the following objectives. Technology and Computer Hardware Basics Compatibility Issues and Common Errors Software Installation and Functions Security Green IT and Preventative Maintenance

Stressed Out: Stress Management 101 Course
This course describes the different forms of stress (acute, episodic and chronic) and explains how important it is for young people to learn effective techniques for coping with stressful situations. Special attention is given to two common complaints among teens: panic attacks and social anxiety. Also highlighted are other types of stress such as test anxiety, parental demands and peer pressure. Young viewers will learn that there are easy and effective means to treat stress symptoms, including relaxation techniques, health, diet and certain medications.

Successful Management Series - New 2009
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Successful Negotiation Course
Save money, time and achieve satisfaction by learning to negotiate profitably. This Metrotek course, based on the book Successful Negotiation by Robert B. Maddux, covers win/win negotiating ideas and methods. Discover the best techniques for managing conflict through negotiation by using the updated case studies and examples.

Team Development Series New
Metrotek's Team Development Series is a collection of six interactive courses - Coaching Employees to Deliver their Best, Effective Meeting Skills, Mentoring, Team Leadership, Team Problem Solving, and Working as a Team. Completing this series will arm you with an array of skills that will help develop an efficient and effective team.

Team Leadership Course
This interactive course from Metrotek, based on the book Team Leadership by Dr. Don Hackett and Dr. Charles L. Martin, explores methods and concepts to bring out the collaborative voices of your team members. Learn how to get started with this simple six-step plan and increase participation and team efficiency. They will demonstrate how to develop feedback and clarification skills creating a shortcut to team consensus.

Team Problem Solving Course
Team dynamics often create their own set of problems. Don't try to find solutions alone - do it with the proven resolution techniques outlined in this easy-to-follow, ready-to-apply program. This interactive Metrotek course based on the book Team Problem Solving by Sandy Pokras shows you step-by-step how to rationally confront issues and how to systematically resolve them. Real solutions prevent recurrent problems.

Telephone Collections Course
The Telephone Collections course teaches the core concepts, skills, and knowledge to effectively increase collection of accounts receivable and, ultimately, affect your bottom line. Experts Carol Tuffahah and Margie Grandinetti take you step by step through the collection process, providing valuable insight to the behavior styles and danger signals you may encounter in the process. At the conclusion of this course, you will be familiar with the communication skills and steps to increase your collection effectiveness.

Telephone Communication Series - New 2009
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Ten Easy Ways to KEEP Your Job
Young job-seekers lacking in job experience often don't understand what employers are looking for in an employee. The Ten Ways to Keep Your Job course gives job-seekers a look at their on-the-job practices from an employer's viewpoint. In the process, job-seekers begin to understand how they can become valuable employees—and keep any job they may obtain. This course is presented as an episode of a late night talk show—complete with band, hosts, and guests. Interspersed within the show are commercial breaks. Two guests—one a career consultant and the other a human resource executive for a large retail chain—give excellent ideas from the employer's perspective. By the end of the show, job seekers will have heard and seen all “ten easy ways to keep your job” and seen examples of how they can be applied at work.

The ADA and Disability Law Course
The Americans with Disabilities Act of 1990 brought with it a complex set of challenges that face employers who wish to avoid discrimination against the disabled in the workplace. The ADA and Disability Law program from Metrotek turns these challenges into opportunities. Using the expertise and commentary of attorney Ralph Pond you'll learn the standards set by the law, the correct procedures for interviewing and evaluating job candidates to avoid discrimination, and the procedures for accommodating employees with disabilities.

The Art of Communication Course
Communication is perhaps the most fundamental business skill of all. The Art of Communication course from Metrotek will bring out the natural communicator in you. Learn to write compelling business documents, deliver show-stopping presentations, and conduct productive meetings. Discover new brainstorming techniques and find ways to turn on your natural creativity.

The Art of Organization Course
Better organization can help almost all of us in our personal and professional lives. Become an organizational wizard with the Metrotek training course, The Art of Organization. Learn the three R's of organization: Reduce, Refer, and Rearrange. You'll be amazed at how productive you'll be - at home and at work - when you get organized.

The Art of Stress Management Course
Stress - we all face it, and not just at work! The Art of Stress Management training program from Metrotek teaches important stress management skills and techniques to increase your productivity and maintain a positive attitude. With dozens of handy tips and techniques, The Art of Stress Management will help you better understand yourself and others, and get more out of life and work.

The Business of Listening Course
Metrotek's The Business of Listening course, based on the book Business of Listening by Diane Bone, will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Becoming an active listener will help your productivity and success by helping you extract important details from every message.

The Cornerstones of Sales and Customer Service Course
Turn good customer service into increased sales and increased customer satisfaction. This course shows you how to leverage your good customer service to achieve the best possible outcome: customers get more of what they want while your sales go up and your business improves. At the end of this course you will understand how to listen for nonverbal and verbal signals, ask open-ended questions to help you help the shopper, and build multiple item sales. Course Time: 00:15:15

The Dangers of Sexting: What Teens Need to Know
According to a Nielsen survey (How Teens Use Media: A Nielsen Report on the Myths and Realities of Teen Media Trends, June 2009), American teens sent and received an average of 2,272 text messages a month. This figure is double that of the previous year. Teens must understand the social, emotional and legal consequences of sexting. The Dangers of Sexting: What Teens Need to Know course will empower young people with information designed to help them avoid this risky behavior.

The Employee Hunt: Recruiting Good People Course
The Employee Hunt: Recruiting Good People shows you how to use technology to reach the smart, talented, loyal, hardworking employees that you want to hire. Discover how to increase your company's appeal and draw in qualified candidates. Learn how to identify your organizations top performers and reap the benefits of hiring and promoting from within. You'll also find out how to create an employee referral program and turn existing employees into your top recruiters.

The Legal Aspects of Interviewing Course
Don't cross the line into unlawful, discriminatory territory. The Legal Aspect of Interviewing teaches you how to identify and select the best candidate while avoiding serious and potentially illegal missteps during the interview process. You'll learn how to prepare for and conduct a behavior-based interview that gets to the core of each applicant's knowledge, talents, and skills. You will also understand the importance of fairly and consistently evaluating each interviewee.

The Power of Telephone Courtesy Course
Are you confident that your company is projecting the best first impression when answering the phone? Making the wrong impression over the phone can discourage customers. This video shows the right way-and the wrong way-to handle business phones. It's a great tool for teaching your staff how to project a positive view of your organization.

The Rewards of Telephone Courtesy Course
Excellent telephone skills increase customer satisfaction and assure that you won't miss important business opportunities. Be confident that your company is presenting a professional telephone image. Help your employees develop telephone proficiency and understand the impact telephone courtesy has on both coworkers and customers on the other end of the phone. Course Time: 00:22:21

The Seven Competency Skills for the Workplace
For job-seekers about to enter the workforce, an accurate assessment of their own skills is essential. Knowing what they're good at and where their strengths and weaknesses lie is an invaluable asset when trying to land a job and even more so when working to succeed at that job. Research shows that success in any job depends mainly on mastering seven skills: communication, negotiation, adaptability, problem solving, computer literacy, juggling multiple demands, and leadership. The Seven Competency Skills for the Workplace course teaches job-seekers how to recognize these skills within themselves and begin developing them for future job use.

Think Before You Click: Playing It Safe Online
This course is designed to help educators work with their students on many of the social issues that occur during Internet use, from “flamers” to harassment, from bullies to predators. The training raises these issues in a teen-friendly format, providing sound advice about a whole new world where teens can have fun, do research, play games, and learn, with little fear of harm because they know the risks and know how to protect themselves. Strategies for safe and responsible Internet use are provided in the form of 12 simple rules.

Understanding Visual Studio .NET Course
Visual Studio .NET is the primary tool used by .NET developers. It works with all programming languages in the .NET framework, it can be customized, and it is immediately accessible. Metrotek's Understanding Visual Studio .NET course is essential for anyone interested in programming. In this one session course, expert instructor J. Michael Palermo IV covers critical details, giving you the confidence to move quickly into coding your own applications. You?ll be able to start on complex applications right away!

Variables, Symbols, Expressions and Equations Course
This course is designed to help students who need to sharpen their skills or as a resource that teachers can employ to help struggling students stay up to speed. Energetic and enthusiastic Professor Terry Caliste teaches students step-by-step to use symbolic algebra to represent situations and to solve problems, especially those that involve linear relationships. At the conclusion of this course, students will be able to write equivalent forms of equations, inequalities, and systems of equations and solve them with fluency - mentally or with paper and pencil in simple cases and using technology in all cases.

VB.NET 1.2 for Developers Part 1 Course
The VB.NET 1.2 for Developers Part 1 course from Metrotek targets existing application developers who want to make the transition to developing for .NET. Expert instructors Andy Baron, Mary Chipman and Ken Getz show you how to use Windows forms and controls, apply object-oriented programming techniques, make use of XML web services and test and debug your applications. At the conclusion of this course, you'll be prepared to design, develop, and deploy a simple application using Visual Basic .NET.

VB.NET 1.2 for Developers Part 2 Course
In the VB.NET 1.2 for Developers Part 2 course from Metrotek, expert instructors Andy Baron, Mary Chipman and Ken Getz continue their instruction begun in Part 1. Existing application developers who want to make the transition to developing for .NET will learn skills needed to employ this major upgrade to Visual Basic to use XML web services and access data from database records.

VB.NET 1.2 for Developers Part 3 Course
VB.NET 1.2 for Developers parts 1 and 2 brought Visual Basic application builders up to date on all the new features and programming requirements of VB.NET including language features, the .NET framework, ADO.NET, object-oriented programming, Windows Forms, XCopy deployment, and more. Now, in Part 3, expert instructor Ken Getz takes you further into advanced VB.NET development topics.

Video Editing 101 Course
Video Editing 101 is an introductory course in digital video production. This course will walk you through all of the steps to editing and distributing a high quality, professional looking digital video. Ryan will teach you how to use Adobe's industry leading tools like Adobe OnLocation, Premiere Pro CS5 and Adobe Media Encoder to edit, produce, and distribute your projects.

Video Production 101 Course
Video Editing 101 is an introductory course in digital video production. This course will walk you through all of the steps to editing and distributing a high quality, professional looking digital video. Ryan will teach you how to use Adobe's industry leading tools like Adobe OnLocation, Premiere Pro CS5 and Adobe Media Encoder to edit, produce, and distribute your projects.

Violence In Our Schools: Over the Edge Course
The first segment of this course, Just Another Day, is a live-action drama which recreates the events that have typically led up to tragic, violent outbursts such as those that have exploded in schools across the country. The second segment, Perspectives on School Violence: A Teacher's Resource, features violence prevention authorities discussing topics like identifying potentially violent students, creating a comprehensive plan to prevent violence, creating a safe school environment and why it's important to involve the entire school community in this effort.

Virtual Infrastructure Administrator Course
This course introduces virtualization technologies and the scenarios in which they would be utilized. Technologies from vendors such as VMware and Microsoft are covered in detail. The student will master Virtual Machine Migration, load balancing, high availability and performance optimization. You will also learn when to implement the various VMware technologies, and define the different small scale and enterprise implementations. This course will provide students with the knowledge needed to take the VMWare Certified Professional Exam VCP-310.

Visual Basic .NET Fundamentals for Developers Course
The Visual Basic .NET Fundamentals course is ideal for anyone who is new to programming. Metrotek expert J. Michael Palermo IV will teach you how to build a secure foundation and master the fundamental programming concepts used for writing business and web applications. In just three sessions, you will develop the skills to write and build .NET programming applications of your own.

Voice over IP Fundamentals
Voice over IP Fundamentals is designed to meet the requirements of the Cisco ICOMM v8.0 (640-461) exam. This course will introduce and teach individuals how to maintain and operate Cisco Unified Communications solutions that are based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This is considered an associate-level course similar to Metrotek's Routing and Switching Fundamentals course. This course will introduce you to the architecture, components, functionalities, and features of Cisco Unified Communications solutions and will assist you in daily job tasks such as system monitoring, moves, adds, and changes performed on Cisco Unified Communications Manager, Manager Express, Unity Connection, and Unified Presence.

Web Site Design Course
In this 7 session course Debbie will take you through the steps to build user friendly, interactive sites that visitors can easily navigate. You will learn important concepts about layout, color, and site planning. Explore with our expert how to use Photoshop, Flash, and Expression Web to make web sites come alive. Work with HTML, XHTML, CSS, and Div Tags. You will also be introduced to JavaScript and Java. Learn how to use Dreamweaver or Expression Web to build highly interactive web pages. This course will also prepare you to take the CIW Web Site Designer exam ID0-520.

What is Your Attitude? Getting in the Mood to Work
In today's competitive job market, employers say that attitude is the most important factor in their hiring process. Yet many of today's job-seekers have difficulty maintaining the kind of attitude that goes over well in the workplace. Now more than ever, job-seekers must be prepared to be competitive not only in order to gain a job, but also as a prerequisite for keeping a job. In addition to a positive professional attitude, today's employers demand a great deal of productivity from their employees—high-quality work, speedy task-juggling and focused effort are all crucial for a company to be profitable. It is essential that job-seekers realize that it is their attitude in the long run which will affect their performance in all aspects of their professional life. The What's Your Attitude?: Getting in the Mood to Work course will help you establish a positive attitude.

Windows 7 Configuration Course
In this course, you'll learn what's new in Microsoft's latest operating system: Windows 7. Once you understand the new features and changes in this OS, you'll see that it's a pleasure to work with. In addition to becoming proficient with Windows 7 productivity tools, you'll also be prepared to take exam 70-680, MCTS: Windows 7 Configuration Certification. Expert Tom Carpenter will take you through the complete Windows 7 experience and give you the tools to configure and deploy Windows 7 as your own computing environment.

Windows 7 Enterprise Desktop Support Technician Course
The Windows 7 Enterprise Desktop Support Technician training course from Metrotek will teach you everything you need to know about supporting Windows 7 client once the machines have been deployed and configured in an enterprise environment. This course is specifically designed to teach you how to analyze the environment and select the best means possible of deploying Windows 7. Learn to troubleshoot any deployment issues. After taking this course you will be able to answer questions like 'What happens when the system fails?' 'What steps do I need to take to resolve security issues?' and 'How do I enable remote assistance in Windows 7?'. This course will prepare you to pass MCTS exam 70-685.

Windows Server 2003 Active Dir and Network Infrastructure Design Course (Exam 70-297)
The Windows Server 2003 Active Directory and Network Infrastructure Design course from Metrotek prepares you with the knowledge and skills needed to design a Windows Server 2003 Active Directory and Network Infrastructure. Expert instructor Michael Storm demonstrates how to create conceptual, logical, and physical designs for Active Directory and network services. At the conclusion of the course, you will be prepared to pass the MCP exam 70-297 - Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure.

Windows Server 2003 Active Directory Infrastructure Course
The Windows Server 2003 Active Directory Infrastructure course from Metrotek prepares you with the knowledge and skills needed to plan, implement, and maintain a Windows Server 2003 Active Directory Infrastructure. Expert instructor Dale Brice-Nash demonstrates how to set up and maintain Active Directory structure and topology, and how to plan and implement user, computer, and group security. At the conclusion of the course, you will understand the skills required to manage and maintain an Active Directory infrastructure within a Windows Server 2003 environment.

Windows Server 2003 Implementing Network Infrastructure Course
The Windows Server 2003 Implementing Network Infrastructure course from Metrotek prepares you with the knowledge and skills needed to implement, manage, and maintain a Windows Server 2003 network. Expert instructor Aaron Spurlock covers critical topics like how to implement server IP addressing, name resolution, network security, routing and remote access. At the conclusion of the course, you will understand the skills required to implement a Windows Server 2003 network, and be prepared to pass MCP exam 70-291.

Windows Server 2003 Managing a Network Environment Course (Exam 70-290)
The Windows Server 2003 Managing a Network Environment course from Metrotek prepares you with the knowledge and skills needed to install, configure, and administer Microsoft Windows Server 2003. Aaron Spurlock shows you techniques for monitoring and optimizing physical and logical devices. He will guide you through managing users, computers and groups, configuring access to resources and disaster recovery contingency planning. At the conclusion of the course, you will understand how to manage and maintain a Windows Server 2003 environment.

Windows Server 2003 Managing a Network Environment Course (Exam 70-290) - R2 Update
The Windows Server 2003 Managing a Network Environment course from Metrotek prepares you with the knowledge and skills needed to install, configure, and administer Microsoft Windows Server 2003. Aaron Spurlock shows you techniques for monitoring and optimizing physical and logical devices. He will guide you through managing users, computers and groups, configuring access to resources and disaster recovery contingency planning. At the conclusion of the course, you will understand how to manage and maintain a Windows Server 2003 environment.

Windows Server 2003 Planning Network Infrastructure Course (Exam 70-293)
The Windows Server 2003 Planning Network Infrastructure course from Metrotek prepares you with the knowledge and skills needed to plan and maintain a Windows Server 2003 network. Expert instructor Michael Storm demonstrates critical skills like how to plan for server and network security, routing and remote access, and server availability. At the conclusion of the course, you will understand the skills required to plan a Windows Server 2003 network, and be prepared to pass MCP exam 70-293.

Windows Server 2003 Security Design Course (Exam 70-298)
The Windows Server 2003 Security Design course from Metrotek prepares you with the knowledge and skills needed to analyze business requirements for a secure network infrastructure and design a security solution that meets those requirements. Expert instructor Tom Carpenter demonstrates how to create conceptual, logical, and physical designs for network infrastructure security. At the conclusion of the course, you will be prepared to pass the MCP exam 70-298, Designing Security for a Microsoft Windows Server 2003 Network.

Windows Server 2003 Security Implementation Course (Exam 70-299)
The Windows Server 2003 Security Implementation course from Metrotek prepares you with the knowledge and skills needed to implement, manage, maintain, and troubleshoot security in a Windows Server 2003 network infrastructure. Expert instructor Tom Carpenter will delve into security issues, such as policies, network communications, authentication/authorization/access (AAA), and public key infrastructure. At the conclusion of the course, you will be prepared to pass MCP exam 70-299.

Windows Server 2008 Active Directory Configuration Course
Working with DNS, Configuring Zones, and setting up Domains is only the tip of the iceberg with this course featuring Aaron Spurlock. Learn to work with roles, transferring roles and creating migration strategies and implementations. Work with AD groups, and trust settings. Understand the purpose and implementation of Read Only Domain Controllers. Learn about using CA in Server 2008 and the newest features and rights management built into the Windows 2008 Server. This course will take you through the implementation, maintenance and management of your Active Directory.

Windows Server 2008 Administrator Course
Work with Aaron Spurlock as he takes you through clean installations and upgrades. Learn use of BitLocker, and other installation processes and deployment options. Work with DHCP, DNS and Active Directory in the Server 2008 environments. Work with Hyper-V and Terminal Services along with other core methods to manage your software services and set up security services and NPAS. When you have completed this series you will understand the processes within Server 2008 to secure your data and provide services to ensure continuity within your enterprise environment.

Windows Server 2008 Application Infrastructure Configuration Course
Metrotek's Windows Server 2008 Applications Infrastructure Configuration course is designed to meet the needs and skills of individuals who work with or plan to work with: Windows Deployment Services, Terminal Services, Web Services, and Media Services. Tom Carpenter covers all of the objectives you will need in order to effectively take and pass exam 70-643. This will take you one step further to achieving your MCITP certification from Microsoft. Course Time: 06:49:14

Windows Server 2008 Enterprise Administrator Course
In this course Tom Carpenter takes you through the process of setting up enterprise server solutions IPv4 or IPv6, building Active Directory Objects, Domain Controller Roles, and replication issues. You will learn about new methods of application deployment throughout the enterprise including Certificates services and using MSI packages. You will learn how to provide IIS and Hyper-V services along with other virtualization options. Within the enterprise solution you will need to maintain and easily deploy a variety of services.

Windows Server 2008 Network Infrastructure Configuration Course
This course will take you through the network configurations needed for services in a Windows Server 2008 enterprise. Work with DHCP, IPv6 and other critical services for communication. Watch Tom Carpenter and learn how to create secure environments using the built-in tools IPSec, and routing options. See how to work with DNS zones and authentication methods for both enterprise and remote access. Set up access through Network Translation and Firewalls. Work with Windows 2008 systems to maintain healthy and secure servers. This course covers the topics for the 70-642 exam.

Windows Server 2008 R2 Updates Course
Metrotek's Windows Server 2008 R2 Updates course is designed to give individuals insight into all of the new features of Windows Server 2008 R2 while taking into consideration the changes that have occurred in each of the Windows Server 2008 Microsoft MCTS and MCITP exams. This is not an all inclusive course, which means individuals planning to prepare for any of the Microsoft MCTS or MCITP Windows Server 2008 exams will also need to purchase and review the appropriate Metrotek course that maps to the specific Microsoft Windows Server 2008 exam that they are preparing for. This course covers exam objectives for exams; 70-640, 70-642 and 70-643. Exams 70-646 and 647 have not been updated by Microsoft.

Windows Vista and Office 2007 Deployment Course (70-624)
Learn how to deploy Office 2007 and Vista OS in an enterprise domain. Learn about the tools and technology built into the Vista solution to help you plan, analyze, inventory and migrate your applications. Use the automated technology to create custom images and deployment solutions. Work with our expert Tom Carpenter as he takes you through the proper process and planning to ensure you are able to be proactive in your deployments. A must see for Enterprise Network Administrators to build skills for desktop deployments.

Windows Vista Client Enterprise Support Course (Exam 70-622)
Presented by expert Tom Carpenter, Windows Vista Client Enterprise Support from Metrotek will unleash the power of Vista in your environment and teach you all about the inner workings of the Vista Client. Vista has many new features and tools for administrators such as troubleshooting and user account control. You'll learn about group policies as well as how to work with and around the built-in functionality of Vista. At the conclusion of this course, you'll have the knowledge and understanding to implement this operating system effortlessly and effectively.

Windows Vista Configuration Course (Exam 70-620)
Learn basic technologies that the Vista system provides, learn about the new features and functions built into Vista. Learn the new ways Vista does things, and once you understand the changes you will find the OS a pleasure to work with. Besides learning all the productivity tools built into the OS. You'll get to learn real world experiences that Aaron has come across as he's deployed this system out in the field. He takes you through the complete experience of deploying Vista, and setting up the tools to work in your environment.

Windows XP Professional Course
In the Windows XP Professional course from Metrotek, expert instructor Aaron Spurlock uses real-world scenarios to help network administrators learn to install, configure and administer Windows XP Professional. At the conclusion of this course, you will understand the best practices for deploying Windows XP Professional in a Windows 2000 environment and be prepared to pass exam 70-270, which provides core credit for MCP exams.

Windows XP Troubleshooting Desktop Applications Course
The Windows XP Troubleshooting Desktop Applications course from Metrotek prepares candidates for one of two core exams required to achieve Microsoft Certified Desktop Support Technician (MCDST) certification. Expert instructor Tom Carpenter shows candidates how to configure and troubleshoot problems with Microsoft applications including Office, Internet Explorer and Outlook. Candidates also learn to configure application connectivity and security, and to resolve problems with application usability and customization.

Windows XP Troubleshooting Windows Course
The Windows XP Troubleshooting Windows course from Metrotek prepares candidates for one of two core exams required to achieve Microsoft Certified Desktop Support Technician (MCDST) certification. Expert instructor Tom Carpenter shows candidates how to install Windows XP, update from earlier versions of Windows OS and configure peripheral devices. He will demonstrate establishing user and group accounts, security settings and local security policy. Candidates also learn to troubleshoot system performance and Internet connection problems.

Wireless Network Administration Course
Take and Pass the CWNA Certified Wireless Networking Exam by preparing with Tom Carpenter and Online Study Experts Metrotek.com The CWNA Certified Wireless Network Administrator course delves into the backbone and infrastructure of wireless LAN (WLAN) technology in depth to help you prepare to pass the CWNA certification exam (PW0-104). Learn to plan, build, secure, troubleshoot, and maintain small, medium, and large wireless networks. Gain a broader understanding about the site survey process, Radio Frequency Technologies, IEEE 802.11 Regulations and Standards, and working with various Wireless Protocols and Devices. CWNA Certified Wireless Network Administrator study guide by Metrotek.com is a great place build your wireless knowledge base or brush up the newest technologies.

Wireless Network Security Course
Prepare to gain your CWSP certification with Tom Carpenter and Metrotek. In Metrotek's Wireless Network Security course, you will learn to implement security solutions to address the various weaknesses in wireless networking. This easy to follow self-paced online training will allow you to learn and understand the sometimes complex world of wireless network security. Join expert instructor Tom Carpenter while he explains basic wireless security principles, different intrusion methods, useful analytical tools, design and implementation considerations, and much more. Complete your eLearning based training in only 15 hours and get ready to take the PWO-204 Exam. At the conclusion of the course, your new skill set will distinguish yourself among other IT professionals and prepare you to pass the CWSP (Certified Wireless Security Professional) exam.

Wireless Technology Specialist Course
Metrotek's Wireless Technology Specialist course will teach you how to design, install, configure, monitor and perform basic troubleshooting of wireless equipment in small and medium-sized business and enterprise installations. The Wireless Technology Specialist course meets all exam objectives for the Certified Wireless Technology Specialist certification, covering the current objectives, will certify that successful candidates know the fundamentals of RF behavior, can describe the features and functions of wireless components, and have the skills needed to install and configure wireless network hardware components. A typical candidate should have a basic understanding of data networking concepts.

Word 2003 Course
At home or in the office, Microsoft Word is one of today's most widely used communication tools. Whether you're a Word novice or you already know the basics and want to learn more, the Word 2003 course from Metrotek is for you. Expert instructor Erin Olsen starts at the beginning and takes you step-by-step through the features such as, templates, menus, toolbars, basic and advanced styles of Word 2003. At the conclusion of this course you'll feel comfortable using Word to accomplish your communication tasks and be prepared to pass the MOS exam for Word 2003.

Word 2007 Course
Microsoft Word is the most commonly used word processing tool at home and in the office. Metrotek expert Michelle Anderson introduces you to the new interface, shows you what's new, gives you tips to easily accomplish tasks using the new interface and takes you step-by-step through features such as themes, templates, formatting, printing and more. At the conclusion of this course, you'll be comfortable using Word to accomplish your communication tasks and be prepared to pass the MCAS exam for Word 2007.

Word 2010 Course
Designed to give you the finest document-formatting tools, Word 2010 not only helps you write with more efficiency, but it also helps you easily organize your documents, and stay within reach so you can capture your best ideas whenever and wherever they occur. Metrotek expert Mandi Fiddle Bergenfeld walks you through the steps of creating professional-quality documents, easier ways to work together with people, and almost-anywhere access to your files.

Working as a Team Course
Working as a team builds involvement, improves communication and cooperation, and generates innovative business solutions. This course will teach your employees how to streamline decision making and expand competencies. At the end of this course your employees will know both what to expect from teams and what their teammates will expect from them. Course Time: 00:23:11

Workplace Incident Investigation Course
Workplace Incident Investigation shows you how prepare for them, how to conduct them, how to stay within the legal parameters, and how to create a written investigation policy for your organization. Learn how to conduct fair, thorough, and objective internal investigations to determine the root of a complaint or problem and what can be done to prevent it from happening again.

XML Essentials for Developers Course
Extensible Markup Language (XML) has become a standard for developing distributed applications. In the Metrotek course XML Essentials, expert instructor Martin Schaeferle offers an overview of XML for IT professionals, business decision makers, system administrators and anyone who needs a basic understanding of this web development tool. At the conclusion of this course, you'll be familiar with the uses and features of XML and have the foundation to coordinate projects with developers building XML-based web applications.

XML Foundations for Developers Course
Extensible Markup Language (XML) is the universal format for data on the web. XML Foundations for Developers from Metrotek is a basic, general course for application developers, website builders, database administrators or anyone who needs to learn more about XML. Expert instructor Martin Schaeferle begins with XML basics and proceeds step-by-step to more advanced topics. At the conclusion of this course, you'll be able to make more informed decisions about how to solve business problems with XML.

XML in Java for Developers Course
In this XML primer for Java programmers, expert instructor Neal Ford begins with XML basics and moves through critical topics including validation using Document Type Definitions (DTD) and XML Schemas, data manipulation using the Document Object Model (DOM) and Simple API for XML (SAX), and creating and using web services with the Simple Object Access Protocol (SOAP). At the conclusion of this course, you'll understand how to access, utilize and distribute XML data using the Java language.

XML with SQL Server 2000 for Developers Course
XML and HTTP have become the standards for marshalling data between the tiers of distributed applications. In the XML with SQL Server 2000 course from Metrotek, expert Andy Baron uses clear explanations of underlying concepts to show application developers the powerful support in SQL Server 2000 for working with data as XML and for communicating with the server over HTTP. At the conclusion of this course, you'll know how to take advantage of XML and HTTP support offered by SQL Server 2000 to save programming time and increase program efficiency.

XML.NET for Developers Course
Microsoft's .NET web services platform introduced a new suite of standard-based XML application programming interfaces. In the XML.NET for Developers course from Metrotek, expert instructor Martin Schaeferle shows experienced programmers how to take advantage of these enhancements and improvements in XML for the .NET platform. Some knowledge of XML and .NET will increase your learning experience. At the conclusion of this course, you'll be familiar with the .NET framework XML classes.


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